What are the responsibilities and job description for the Deputy Chief Executive Officer for Visitor Services position at Architect of the Capitol?
Duties
Summary
The Architect of the Capitol (AOC) has an exciting opportunity for an exceptional leader to become the Deputy Chief Executive Officer for Visitor Services. The Deputy CEO for the U.S. Capitol Visitor Center (CVC) shares responsibility with the CEO for the overall operation and management of the CVC including policy formulation, safety procedures and strategic planning. We are thrilled to have welcomed more than 25 million people who have visited the CVC since its opening in 2008. Join us!
Requirements
Qualifications
You must meet the United States Office of Personnel Management's (OPM) qualification requirements for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. For the ECQs and PTQs, you are required to submit a narrative response addressing your specific knowledge, skills, and abilities that demonstrate your possession of the qualifications. For more information about the Executive Core Qualifications, please visit this site: https://www.opm.gov/ses/references/GuidetoSESQuals_2010.pdf Applicants must clearly show possession and demonstrated leadership experience, normally obtained over several years by serving in positions at the GS-15 level or equivalent for each ECQ and PTQ. Failure to address and meet any of the ECQs and PTQs via the vacancy questionnaire, will eliminate you from further consideration. Review the ECQ competencies guidance and sample resumes in OPM’s Guide to Senior Executive Service Qualification. Applicants currently serving in a Senior-Rated (SR) appointment (other than a temporary promotion), career Senior Executive Service (SES) appointment, or have successfully completed a SES Candidate Development Program and have been certified by the Office of Personnel Management do not need to address the ECQs, but must address each PTQ. Executive Core Qualifications (ECQs): ECQ 1 – Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. ECQ 2 – Leading People: The ability to lead people toward meeting the organization’s vision, mission and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. ECQ 3 – Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems and calculating risks. ECQ 4 – Business Acumen: The ability to manage human, financial and information resources strategically. ECQ 5 – Building Coalitions: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments or international organizations to achieve common goals. Professional Technical Qualification (PTQ): PTQ1: Proven seasoned experience leading and managing a large operation responsible for delivering world class, exceptional and memorable visitor experiences such as guided tours, restaurants, catering, special events and retail centers in a comparable and high-profile facility in a safe and secure environment. This experience should have included the administration and management of a public venue and/or a museum-like environment with high-volume visitor services (Thousands of daily visitors) operation.
The mission of the Architect of the Capitol (AOC) is to serve Congress and the Supreme Court, preserve America's Capitol and inspire memorable experiences. The AOC is responsible for the maintenance, operation, development and preservation of 18.4 million square feet of buildings and more than 570 acres of land throughout Capitol Hill. The AOC provides a welcoming and educational environment for millions of visitors through the U.S. Capitol Visitor Center and the US Botanic Garden. Learn more at www.aoc.gov. The AOC prides itself on its Core Values of Respect, Integrity, Safety and Empowerment (RISE).
Summary
The Architect of the Capitol (AOC) has an exciting opportunity for an exceptional leader to become the Deputy Chief Executive Officer for Visitor Services. The Deputy CEO for the U.S. Capitol Visitor Center (CVC) shares responsibility with the CEO for the overall operation and management of the CVC including policy formulation, safety procedures and strategic planning. We are thrilled to have welcomed more than 25 million people who have visited the CVC since its opening in 2008. Join us!
Requirements
Qualifications
You must meet the United States Office of Personnel Management's (OPM) qualification requirements for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. For the ECQs and PTQs, you are required to submit a narrative response addressing your specific knowledge, skills, and abilities that demonstrate your possession of the qualifications. For more information about the Executive Core Qualifications, please visit this site: https://www.opm.gov/ses/references/GuidetoSESQuals_2010.pdf Applicants must clearly show possession and demonstrated leadership experience, normally obtained over several years by serving in positions at the GS-15 level or equivalent for each ECQ and PTQ. Failure to address and meet any of the ECQs and PTQs via the vacancy questionnaire, will eliminate you from further consideration. Review the ECQ competencies guidance and sample resumes in OPM’s Guide to Senior Executive Service Qualification. Applicants currently serving in a Senior-Rated (SR) appointment (other than a temporary promotion), career Senior Executive Service (SES) appointment, or have successfully completed a SES Candidate Development Program and have been certified by the Office of Personnel Management do not need to address the ECQs, but must address each PTQ. Executive Core Qualifications (ECQs): ECQ 1 – Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. ECQ 2 – Leading People: The ability to lead people toward meeting the organization’s vision, mission and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. ECQ 3 – Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems and calculating risks. ECQ 4 – Business Acumen: The ability to manage human, financial and information resources strategically. ECQ 5 – Building Coalitions: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments or international organizations to achieve common goals. Professional Technical Qualification (PTQ): PTQ1: Proven seasoned experience leading and managing a large operation responsible for delivering world class, exceptional and memorable visitor experiences such as guided tours, restaurants, catering, special events and retail centers in a comparable and high-profile facility in a safe and secure environment. This experience should have included the administration and management of a public venue and/or a museum-like environment with high-volume visitor services (Thousands of daily visitors) operation.
The mission of the Architect of the Capitol (AOC) is to serve Congress and the Supreme Court, preserve America's Capitol and inspire memorable experiences. The AOC is responsible for the maintenance, operation, development and preservation of 18.4 million square feet of buildings and more than 570 acres of land throughout Capitol Hill. The AOC provides a welcoming and educational environment for millions of visitors through the U.S. Capitol Visitor Center and the US Botanic Garden. Learn more at www.aoc.gov. The AOC prides itself on its Core Values of Respect, Integrity, Safety and Empowerment (RISE).
