What are the responsibilities and job description for the New Home Sales Consultant position at Architerra Homes?
Role Summary: The New Home Sales Consultant (NHSC) is responsible for managing the sales process, staffing model homes, guiding buyers through the home buying journey, and providing buyers and prospective buyers with extraordinary customer service. The NHSC is a licensed realtor brokered with Century 21 Buetler & Associates. The role is a full-time (FTE) position, whereby licensure is secondary to the role.
Key Responsibilities:
- Present purchase offers to Architerra for consideration, while aggressively negotiating price and other sales terms. Assemble and upload P&S paperwork, pre-approval letter, builder packet, COS, addendums, and other pertinent documents into CRM.
- Effectively use company CRM, Lasso, to record contacts, assign ratings and maintain detailed notes of all interactions with customers. Lasso should be logged into daily to complete all assigned tasks.
- Provide support and work closely with the Online Sales Consultant to acquire and nurture leads.
- Agents are expected to maintain a 40-hour work week with time spent at model homes, the Architerra Office, or in the field. NHSC will staff the model home during designated hours and will follow the model home calendar for daily assignments and rotating weekend schedules. Agents are responsible for securing coverage when needed.
- 3 weekends per month
- Thursday – Monday work week
- Applicant acknowledges that NHSC role may be required to work holidays and may not have the same scheduled time off as standardized employees. Holiday Days will be traded in lieu of standard holiday work.
- Make sure model homes have updated marketing collateral, home plans, community overview, lender information, and the like.
- Make sure all signage is prominent and strategically displayed in all communities. This includes Agent on Duty and Open House signage.
- Routinely prepare comparative market analysis and analyze the data to formulate an accurate list price across plans and communities. List all designated homes in the MLS and advertise Open Houses as needed.
- Network with fellow agents through Broker’s Open, NIBCA events, brokerage meetings, sponsored events, etc.
- Work closely with preferred lender loanDepot to stay on top of mortgage rates, lender programs, and incentives offered.
- Maintain a good relationship with additional lenders, appraisers, home inspectors and escrow companies.
- Plan and promote quarterly Broker’s Opens and quarterly Brokerage visits to the Big 10 identified Brokerages.
- Play an active role in organizing and staffing the homes during events (Parade of Homes, etc.).
- Plan and execute community relationship events (Community yard sell, etc.).
- Work closely with marketing to provide ideas and content relating to marketing collateral, email blasts, social posts, home descriptions, etc.
- Stay up to speed and provide leadership with relevant market trends, informative articles, local market reports, Tour Factory showings, etc.
- Cooperate with Architerra’s Director of Sales and Adhere to sales quotas and strategies.
- Perform routine audits of listings for accuracy on website, Zillow, and the like. Pend and close listings when appropriate.
- Deliver exemplary customer service to prospective buyers and all associated with the sales process while representing Architerra.
- Display strong sales skills with proven negotiation skills. Must be extremely organized with excellent attention to detail.
- Be an engaging team player and assist fellow team members when needed.
Required Skills/Abilities:
· Proven track record of new home sales in a high performing, fast paced environment.
· Excellent interpersonal and communication skills.
· Excellent sales and customer service skills with proven negotiation skills.
· Excellent organizational skills and attention to detail.
· Ability to review and provide guidance on contracts.
· Proficient with Lasso, Sharepoint, Flex MLS, Adobe, and Microsoft Office Suite
Education and Experience:
· Bachelor’s degree in Business, Business Administration, or related field, OR
· A comparable record of industry sales experience required.
· Minimum 5 years of industry sales experience required.
· Active Real Estate License in Idaho and Washington.
Physical Requirements:
· Prolonged periods of sitting at a desk and working on a computer.
· Travel to and visit new home sites.
· Must be able to lift up to 15 pounds at times.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person