What are the responsibilities and job description for the Systems Specialist position at ArchKey Solutions?
Systems Specialist
This position is an onsite role in our office in San Jose, Minneapolis, or St. Louis
This position is an onsite role in our office in San Jose, Minneapolis, or St. Louis
About ArchKey
ArchKey is one of the nation’s largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We’re the POWER behind making the improbable possible.
We’re electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We’re not just energizing infrastructure, we’re energizing careers, communities, and the future.
We’re electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We’re not just energizing infrastructure, we’re energizing careers, communities, and the future.
Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it’s an invitation to be part of a visionary journey, to grow with us as we scale.
About the Position
Responsible for performing systems design, pre-planning, programming, commissioning, and training. This position provides technical support, research and development and other activities related to problem-resolution and client satisfaction of systems, in alignment with all Company policies, procedures, key objectives and regulations
Our Ideal Candidate
- Can flex and adapt with the growing needs of the business.
- Can work autonomously and creatively solve problems.
- Has a growth mindset and is always looking to continually learn and grow.
Day in Life
- Designs audio visual, wireless and/or security systems to meet customer needs according to the best industry practices and Company guidelines while complying with all applicable building codes and legal requirements. Collaborates with other systems specialists during the installation of integrated systems.
- Determines material quantities in the amounts needed to complete projects according to bid specifications. Develops and creates systems documentation, including pre-sale system drawings, system installation drawings and other system documentation.
- Plans, coordinates, and perform programming of systems and other integrated components to meet customer and system operational needs. Ensures all assigned systems are being installed, programmed, tested, and commissioned according to current industry and company standards.
- Creates systems testing and commissioning reports. Thoroughly tests and commissions system components to ensure optimal system performance. Performs change orders and system-related measures following Company standards and industry best practices.
- Provides frequent communication, troubleshooting and problem-resolution consulting with systems issues. Provides remote assistance to customers as required. Accurately and confidentially maintains Company records and other sensitive business and customer data.
- Maintains licensing and certifications through renewal and continuing education requirements. Develop and facilitates effective owner-training sessions.
- Creates and maintains positive working relationships with co-workers, customers, vendors, project managers, office and field staff and others that reflect and support the Company’s core values and meet or exceed the customer’s expectations.
- Consistently makes decisions in an attentive and safe manner to ensure the safety and health of self and others.
- Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities.
- Promotes and models the Company mission, vision and values through exercising sound and ethical business practices, championing all elements of diversity, equity, and inclusion (DEI) and providing high quality services and programs as they relate to clients, subcontractors, co-workers, suppliers, and the public.
Minimum Qualifications
- Experience with the design and implementation of installed systems, including programming, scheduling, and commissioning experience. Experience with and strong understanding of data networking.
- For Audio Visual, additional requirements:
- Knowledge and skills to review software and firmware, perform level normalizations, verify electronic devices and loudspeaker operational performance, and recommend system updates when needed.
- Proficient in the use of AutoCAD, VidCAD and/or Revit.
CTS and CTS-D Certification.
- For Wireless, additional requirements:
- iBwave Design skills.
- Test Equipment Certification/Knowledge with Anritsu or Kaelus.
- Test Equipment Certification/Knowledge with TEMS or equivalent.
Spectrum or Network Analyzer Certification/Knowledge.
- For Security, additional requirements:
- Understanding of computing, physical security systems software, storage, SQL databases and physical security systems components.
Manufacturer platform certification(s) or programming and design experience for Avigilon Control Center, Lenel OnGuard, Genetec Security Center, Milestone Xprotect Corporate, Enterprise or S2 Security.
- Strong organizational, critical thinking skills and detail orientation. Solid financial, analytical, and mathematical skills. Professional and effective independent problem solving, time management and prioritization skills.
- Strong leadership, customer focus and decision-making skills. Demonstrated elevated level of diplomacy, integrity, and dependability.
- Excellent collaboration, negotiation, teamwork, interpersonal and presentation skills. Strong coaching and mentoring skills.
- Strong listening, written and verbal communication skills. Strong telephone communication skills and superior documentation skills.
- Ability to perform job duties, manage workflow and meet deadlines in a fast-paced environment with multiple and sometimes changing priorities independently and effectively.
Salary Range
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$75,000 – 95,000 annually, based on experience and qualifications.
Benefits
At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Archkey.com.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. #MN70-5
Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from an @archkey.com email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.
Salary : $75,000 - $95,000
