What are the responsibilities and job description for the Level 1 Technician position at Archway Service?
Overview
We are seeking a motivated and detail-oriented Entry Level Technician to join our dynamic team. This position is ideal for individuals looking to start their career in technical services within an industrial environment. The Entry Level Technician will be responsible for supporting various maintenance and service tasks, ensuring the efficient operation of equipment and systems while providing excellent customer service.
Duties
- Assist in the maintenance and repair of industrial equipment, utilizing precision measuring instruments to ensure accuracy.
- Support field service operations, including troubleshooting and resolving technical issues on-site.
- Interpret and work with schematics to understand system layouts and operational procedures.
- Collaborate with senior technicians to learn welding techniques and other essential skills.
- Maintain a clean and organized work area, ensuring all tools and equipment are properly stored.
- Provide exceptional customer service by addressing client inquiries and concerns promptly.
- Operate scissor lifts safely when required for various maintenance tasks.
- Document all maintenance activities in the Computerized Maintenance Management System (CMMS) for tracking purposes.
Qualifications
- High school diploma or equivalent; technical degree or certification is a plus.
- Basic understanding of industrial maintenance principles; experience with CMMS is desirable.
- Familiarity with precision measuring instruments and schematics is preferred.
- Strong communication skills with a focus on customer service excellence.
- Ability to work effectively in a team environment as well as independently.
- Willingness to learn new skills, including welding and technical sales support.
- Previous experience in field service or related roles is advantageous but not required.
- Must be able to pass any required background checks or certifications relevant to the position.
Join us as we strive to deliver top-notch technical services while fostering your professional growth in the industry!
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- On call
Ability to Commute:
- Jacksonville, NC 28540 (Required)
Ability to Relocate:
- Jacksonville, NC 28540: Relocate before starting work (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $20 - $26