Program Manager, Clinical Education
Little Rock, AR, USA
- Oklahoma City, OK, USA
- Virtual
Req #12109
Sunday, February 16, 2025
ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.
Job Summary :
Reporting to the Director of Practice Health and Safety, the Program Manager, Clinical Education has responsibility for the clinical training and compliance for their assigned region. The clinical preceptor will work closely with the Director to complete Clinical quality and compliance projects as well as tracking outcomes.
Duties / Responsibilities :
Works with Center Managers and Operations Directors to create orientation and training schedules for RN / MATravels to centers to assist with clinical orientationGuide new clinical colleagues through training and mentoringParticipate in RN and MA training developmentParticipate in the creation of annual clinical competency, including creating content and completing trainingAct as a corporate BLS trainer, monitoring staff licensure and completing training as neededParticipates in creating and completing auditsCollaborates with the Providers and Center Manager to identify opportunities to improve clinical performance of back-office personnel and functions. Develops, implements, and monitors the effectiveness of performance improvement activities.Maintains current knowledge of state regulations for nursing, medicine, and pharmacy as it relates to scope of practice for back-office personnel.Identifies and provides appropriate resources to educate patients, staff members on clinical conditions and processes.Communicates effectively in all areas of practice, including how to motivate, and engage colleagues around a common goal.Ensures that clinical processes, policies, and procedures are adhered to. Serve as a resource for staff to guide to appropriate resourcesRequired Skills / Abilities :
Strong knowledge of healthcare functions, including clinical functions, practice safety processes, reimbursement practices, and quality improvement initiativesTrack record of developing and implementing processes for providing excellent customer serviceSuperior clinical / patient care skillsThorough, in-depth knowledge of clinical procedures, legal rules and regulations and best practices in healthcareSkilled in observation, training and evaluating clinical / patient care competenciesAbility to effectively leverage business and organizational knowledge within and across functional areasMust possess a high degree of emotional intelligence and integrity, driven and focused work ethicContinuous desire to learn and embrace new methods; ability to adapt and be resilient.Self-starter with the ability to think creatively and work effectivelyAbility to build a relationship and work effectively with various seniorities and diverse populations including staff, providers, members, and family membersExcellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defectsProven skills in budgeting and fiscal management preferredEducation and Experience :
AA / AS degree in Nursing required; BA / BS degree in Nursing (BSN) or Healthcare Administration preferredA valid, active Registered Nurse (RN) license in state(s) of employment requiredA minimum of 5 years', current direct nursing / medical work experience requiredA minimum of 2 years' experience as a Nursing manager / supervisor or in a similar leadership capacity requiredWork in a community-based clinic, public health department or specialization with the senior population preferredBLS certification for healthcare providers requiredA passion for mentorship and team-development, particularly across multiple functional areasA problem-solving orientation and eagerness to identify process gaps and implement practical solutions in a matrixed organizationProficient PC skillsFluency in Spanish or other languages spoken by people in the communities we serve is desirable, but not requiredArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
Other details
Job FamilyClinical Shared Services
Pay TypeSalary
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