Manager, Learning and Development

Job Summary:

ArchWell Health is seeking a highly motivated and experienced Learning Manager to join our dynamic team. In this role, you will manage a team of Instructional Designers and play a pivotal role in developing and delivering high-quality learning solutions that enhance the knowledge and skills of our clinical and non-clinical healthcare professionals.

At ArchWell Health, we strive to create a culture of continuous learning and professional growth. As a Learning and Development Manager, you will have the opportunity to make a significant impact on the development of our clinical and non-clinical healthcare professionals, ultimately improving the member experience at ArchWell Health, the lives of our senior members, and their health outcomes.

Duties/Responsibilities:

• Manage and support a team of Instructional Designers, providing guidance, mentorship, and performance feedback to ensure the delivery of effective learning solutions.
• Prioritize and allocate budget resources strategically to high-impact learning initiatives aligned with organizational goals. Continuously evaluate spending patterns, optimize costs, and ensure a strong return on investment (ROI) for learning programs.
• Collaborate with colleagues within the Learning team to ensure that development of learning solutions is in alignment with organizational goals.
• Oversee the design, development, and implementation of engaging, interactive, and effective learning materials, including e-learning modules, instructor-led training, job aids, infographics, and multimedia assets.
• Incorporate cutting-edge instructional technologies and instructional design best-in-class practices to enhance the learning experience and instructional design processes.
• Manage multiple projects simultaneously, ensuring timely delivery and adherence to project deadlines. Regularly assess the capacity of the Instructional Design (ID) team. Balance project demands and team availability.
• Set and communicate realistic deadlines and goals to team members and stakeholders.
• Collaborate with cross-functional teams, including Subject Matter Experts, Improvement Advisors, Operations Leaders, Trainers, Project Managers, and others, to ensure the development of high-quality learning solutions.
• Continuously evaluate and improve instructional design programs based on learner feedback, performance KPIs, training ROI analysis, industry trends, and emerging technologies.
• Stay current with instructional design trends, e-learning technologies, and industry best

Required Skills/Abilities:

• Strong knowledge of instructional design methodologies, adult learning principles, and learning technology.
• Knowledge of e-learning authoring tools such as Articulate Storyline, Articulate Rise, Adobe Captivate, or similar.
• Strong written and verbal communication skills, with the ability to present complex information in a clear and concise manner.
• Proven ability to collaborate effectively with cross-functional teams and stakeholders.
• Detail-oriented with a high level of accuracy and a commitment to delivering high-quality work in a fast-paced environment.
• Knowledge of healthcare industry, Medicare and Medicare Advantage plans/regulations and compliance requirements is a plus.
• Willingness and ability to travel on occasion (less than 10%)

Minimum Qualifications:

• Bachelor’s or Master’s degree in Instructional Design, Education, or a related field.
• Minimum of 7 years of experience in Learning and Development, preferably with 2 years in a management role.
• Healthcare industry experience is preferred.

• Embodies and serves as a role model of ArchWell Health’s Values:
  • Be compassionate
  • Strive for excellence
  • Earn trust
  • Show respect
  • Stay resilient
  • Always do the right thing

About ArchWell Health:

At ArchWell Health, we’re creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life.

Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We’re passionate about caring for older adults and united by the belief that caring has the power to change everything for our members.

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.