CRM Application Product Specialist

Do you have a passion for enabling business with top-tier technology? Do you thrive in a fast paced and ever-evolving environment? Then we have the next career move for you! Who are we? We are ARCO, a Family of Construction Companies. 

The CRM Application Product Specialist supports HR systems, focusing on UKG Pro and iCIMS, by configuring, troubleshooting, and improving processes. This role focuses on enhancing HR efficiencies through support, enhancements, and custom development. It requires technical expertise and HR knowledge to optimize technology and impact HR operations positively. This role also provides the opportunity to find creative ways to make a significant impact on the organization’s HR operations through technology and process optimization.

We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.

• Industry-leading performance-based bonus program
• Employee Stock Ownership Plan (ESOP)
• Traditional and Roth 401k
• Tuition reimbursement for associates
• Scholarship for associates’ children up to $28,000 per child
• 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
• 1-week paid volunteer leave each year
• 100% charitable match
• Medical, dental, and vision insurance coverage
• 100% paid 12-week maternity leave

At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are proud to be a drug-free workplace and an equal opportunity employer, and all qualified applicants will receive consideration for employment.

From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country – constructing a team of experts in architecture, design, engineering, project management, and business services.

• Provide ongoing support for HR functions across multiple systems, with an emphasis on UKG Pro and iCIMS.
• Collaborate with HR teams and subject matter experts to find creative solutions to improve processes for greater efficiency.
• Setup and configuration of the environment
• Improving application security measures
• Handling new software installations and implementations, including testing applications and upgrades, documenting results, and troubleshooting issues.
• Create specifications for customizations, and manage the testing and migration of these modifications from Development to Production

• Entry Level development capabilities a plus
• Entry Level knowledge of automating business processes
• Proficient in Microsoft Excel
• 3 years of working knowledge of HR and TA processes
• 3 Experience with iCIMS and/or UKG Pro
• Ability to communicate clearly and professionally, both verbally and in writing
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
• Comfort with ambiguity, frequent change, or unpredictability
• Strong analysis and critical thinking skills
• Detail-oriented and organized
• Excellent time management and multi-tasking skills in a fast-paced environment
• Ability to work well within a team
• Self-starter; flexible to take on new initiatives

We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 30 years of experience as design-build experts. We have completed over 5,500 design-build projects across 48 states and 38 major cities nationwide. We ranked #3 on the ENR Top 100 Design-Build Firms list, and #17 on the ENR Top 400 Contractors list in 2023. Most importantly, our clients like us, trust us and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person that can make a difference at ARCO? If the answer is, “Yes!” we look forward to meeting you.

ARCO does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from ARCO’s Human Resource team. Pre-approval is required before any external candidate can be submitted. ARCO will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers. 

#LI-MS #LI-Onsite

Salary : $28,000