Director of Quality Management, Construction

ABOUT YOU

Do you have an unwavering dedication to quality? Are you a proactive leader who ensures every project meets the highest standards of excellence? Do you thrive on collaborating with teams in the field to uphold quality at every stage of construction? If so, we have an exciting opportunity for you as a Director of Quality Management based in Raleigh, NC.

In this senior leadership role, you will drive continuous improvement, oversee quality management systems (QMS), and ensure compliance with industry standards and regulations. You’ll lead quality assurance, control, and risk mitigation efforts across design-build projects while fostering a culture of excellence and accountability.

Who are we? We are ARCO, a Family of Construction Companies, committed to delivering best-in-class design-build solutions with a focus on safety, efficiency, and superior craftsmanship.

WHAT WE CAN OFFER YOU

We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.

• Vehicle allowance, per diem, and living expenses on traveling jobs
• An airplane ticket home every 2 weeks when traveling
• Business expenses and mileage reimbursement
• Industry-leading performance-based bonus program
• Employee Stock Ownership Plan (ESOP)
• Traditional and Roth 401k
• Tuition reimbursement for associates
• Scholarship for associates’ children up to $28,000 per child
• 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
• 1-week paid volunteer leave each year
• 100% charitable match
• Medical, dental, and vision insurance coverage
• 100% paid 10-week maternity leave
  
  

At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are proud to be a drug-free workplace and an equal opportunity employer, and all qualified applicants will receive consideration for employment.

From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country - constructing a team of experts in architecture, design, engineering, project management, and business services.

A DAY IN THE LIFE

Strategic Leadership

• Develop and execute the organization’s quality strategy, aligning with business goals and client requirements.
• Establish QMS roadmaps, budgets, and performance metrics to monitor effectiveness.
• Lead quality-related transformation initiatives, including process optimization and technology integration.
• Develop, implement, and track execution of SQS (Supplier Qualtiy Surveillance Plan)
  
  

Compliance & Audits

• Ensure adherence to local, national, and international regulations (e.g., ISO, OSHA, ANSI).
• Oversee internal and external audits, including after action reports, certifications, corrective actions, and supplier evaluations.
• Interface with regulatory agencies and clients during inspections.
  
  

Operational Oversight

• Monitor construction and engineering processes to identify quality risks and implement preventive measures.
• Review project plans, materials, and workmanship to ensure compliance with specifications.
• Analyze quality data to drive decision-making and report findings to senior management.
  
  

Team Development

• Lead and mentor quality assurance/control teams, fostering professional growth and accountability.
• Develop training programs on QMS policies, tools (e.g., Lean, Kaizen, agile systems), and industry best practices.
  
  

Stakeholder Collaboration

• Partner with project managers, engineers, and suppliers to resolve quality issues and improve outcomes.
• Manage client relationships, addressing concerns and ensuring contractual quality obligations are met.
  
  

Qualifications

NECESSARY QUALIFICATIONS

• Education: Bachelor’s degree in Civil, Mechanical, or Electrical Engineering, Construction Management, or related field; MBA or Master’s preferred.
• Experience: 10 years in quality management within engineering/construction, including 5 years in leadership roles.
• Certifications: Certified Quality Manager (CQM), Six Sigma Black Belt, or ISO Lead Auditor preferred.
• Technical Skills: Expertise in QMS software, statistical analysis, and regulatory standards (ISO 9001, AS9100, etc.).
  
  

Key Competencies

• Leadership: Proven ability to inspire teams and drive organizational change.
• Problem-Solving: Analytical mindset to address complex quality challenges.
• Communication: Strong interpersonal skills for liaising with stakeholders and presenting to executives.
• Risk Management: Proficiency in identifying and mitigating project risks.
  
  

MAKE YOUR MOVE

We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 30 years of experience as design-build experts. We have completed over 6,300 design-build projects across 48 states and 48 major cities nationwide. We ranked #4 out of the top 100 design-build companies in the U.S. and #17 on ENR's Top 400 Contractors list of 2024. Most importantly, our clients like us, trust us and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person that can make a difference at ARCO? If the answer is, “Yes!” we look forward to meeting you.

ARCO does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from ARCO’s Human Resource team. Pre-approval is required before any external candidate can be submitted. ARCO will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers