What are the responsibilities and job description for the Credit & Collections Analyst position at Arcosa Brand?
Arcosa Aggregates is searching for a Credit/Collection Analyst for our Arlington, TX office. In this role you will support a positive safety culture. As a Credit / Collection Analyst, you will leverage the organization, communication, and time management skills in handling multiple assignments in a fast-paced environment while maintaining a level of professionalism and confidentiality.
Arcosa Aggregates is a leading producer and distributor of construction materials and services. We are unified in our commitment to building a better world through the foundations of roads, bridges, and buildings in our communities across the United States.
What You’ll Do:
- Comply with all industry safety rules, procedures, and applicable government regulations.
- Extract data reports into excel to determine customer priority list to contact.
- Keep daily call /email notes in excel in a shared file for the collections team to view.
- Log notes in Oracle Collections Application for retention policy.
- Maintain Netsuite Customer Account contact information
- Process Credit Applications that include gathering Experian information and references to establish credit limits.
- Perform yearly credit limit reviews, analyzing sales and payment trends with current risk.
- Customer Service that may include resending backup to billing questions as requested (invoice & ticket copies)
- Communicate to Accounting billing errors, short pays, and cash applications issues and aid in resolution.
- Communicate to Sales regarding Customers that need to be placed on hold and specific customer discrepancies.
- Work with lien partners to process notice letters, bond claims and liens.
What You’ll Need:
- 3-5 years of experience in Credit and Collections, preferably in the construction materials industry.
- Advanced experience with creating spreadsheets to analyze data with the use of Excel, formulas, and pivots
- Attention to detail with high level of accuracy; self-starter that is resourceful; ability to build relationships with internal and external customers.
- Excellent written and verbal communication skills; time management skills and the ability to prioritize while multitasking.
- Experience Oracle, NetSuite, Experian, and Collections software such as Billtrust is a plus
