What are the responsibilities and job description for the Dispatcher position at Arcosa Brand?
What you’ll do:
- Reviews daily schedule
- Advises truckers of loads to pick up including type and amount of product and advises truckers of payment pickup information if required.
- (May be required to provide directions using maps and utilizing Spanish translator if needed.)
- Answers phone assists drivers as needed and takes customer orders from Sales.
- Operates scale to weigh incoming and outgoing trucks
- Records appropriate information on tickets for each truck including customer, job, and weight of deliveries.
- Ensures all required deliveries to customers/jobs are met, including notifying supervisor if more trucks or deliveries will be required to meet customer requirements.
- Accepts checks or cash payments and records accordingly, to be turned over to Accounts Receivable.
- Contacts customers to verify readiness to accept loads of materials, and keeps customer informed of loads being delivered.
- Provides customer information as required, answering basic questions regarding type, quality, quantity and timeliness of deliveries. May forward customers to sales department for further assistance if needed.
- Generates daily, weekly and monthly reports of activity.
- Compiles daily reports including Dispatch Report and Customer Summary Report of pickups and deliveries of crushed concrete materials.
- Records petty cash receipts and disbursements, completes and logs all sales receipts, and submits to accounts payable for reimbursement of petty cash account.
- Ability to read maps and provide drivers with directions to customer locations.
- Performs other duties as required or assigned.
What you’ll need:
- Excellent verbal communications, reading and writing ability needed at a level to satisfactorily perform job duties
- Able to communicate with other employees and supervisors
- Perform office functions described as follows:
- Basic computer skills required including excel spreadsheets
- Basic math and 10-key adding machine skills.
- Three years of work experience with similar job duties or industry.
- Prior general office experience of at least one year, and ability to operate basic office machines including copier, fax, and adding machine.
- Ability to read maps and provide drivers with directions to customer locations.
- Ability to speak and understand Spanish is a plus.
Working Conditions:
- Able to stand for several hours per day and work for long periods without a break.
- Able to work in dusty, noisy environment.
- Ability to lift and carry 30 lbs.; bend and stoop to file or retrieve records and stock supplies.
What you'll get:
- Competitive pay
- Opportunity for annual performance increases
- 401k program with employer matching
- Room for growth and career advancement
- Health insurance
- Dental & vision Insurance
- Paid life insurance
- Paid short term/long term disability
- Paid vacation and sick time
- 11 paid holidays
