What are the responsibilities and job description for the Customer Service Representative position at Arctic Circle?
We are seeking a skilled Customer Service Representative to join our team at Arctic Circle. The successful candidate will be responsible for providing exceptional customer service, operating the point of sale system, and maintaining a clean and organized workspace. As a key member of our team, you will have the opportunity to work in a fast-paced environment and make a positive impact on our customers' experiences.
About the Role
The Customer Service Representative will play a vital role in ensuring the highest level of customer satisfaction and loyalty. You will be the face of Arctic Circle, interacting with customers and resolving any issues or concerns they may have.
Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving any issues or complaints in a professional and courteous manner
- Operate the point of sale system, accurately processing transactions and handling customer payments
- Maintain a clean and organized workspace, including restocking supplies and cleaning equipment
- Collaborate with kitchen staff to ensure timely delivery of orders and maintain effective communication channels
- Participate in ongoing training and development programs to enhance customer service skills and product knowledge
