What are the responsibilities and job description for the Front Desk Receptionist position at Ardan salon + medspa?
Job Summary
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency in office management, and the ability to handle multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and assist clients and visitors in a professional and courteous manner.
- Manage incoming calls using phone systems, directing them to appropriate personnel.
- Maintain an organized front desk area, ensuring it is welcoming and presentable.
- Perform administrative tasks such as filing, data entry, and managing office supplies.
- Handle customer inquiries and provide support to enhance client satisfaction.
- Utilize computerized systems for scheduling appointments and managing records.
- Assist with office management duties as needed to ensure smooth operations.
- Maintain confidentiality of sensitive information while adhering to company policies.
Qualifications
- Proven experience in customer service or front desk roles is preferred.
- Strong organizational skills with attention to detail.
- Proficient in using phone systems and computer software applications.
- Bilingual candidates are highly desirable to better serve our diverse clientele.
- Excellent verbal and written communication skills.
- Ability to multitask effectively in a busy office environment.
- Previous experience in office management or administrative roles is a plus.
Join us as we strive to provide outstanding service while fostering a positive work environment!
Job Types: Full-time, Part-time
Pay: $20.00 - $22.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Rotating weekends
- Weekends as needed
Experience:
- Front desk: 1 year (Required)
- Spa services: 1 year (Required)
Ability to Commute:
- Wellesley, MA 02482 (Required)
Ability to Relocate:
- Wellesley, MA 02482: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20 - $22