Insurance Account Manager/ CSR- Commercial Lines

Job Description

We are seeking a passionate, self-driven, customer service representative to service our existing commercial clients and new customers. As a full-time Account manager/CSR you will service the needs of existing business clients, cross sell other products and assist the principal agent in placement of new business policies. A 440 or 220 Property & Casualty license is required and Minimum 3 years Experience.

Salary: $50000.00 - $80000.00 per year

Annual Base Salary Commission Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Evenings Off

• Solicit new business from self generated and inbound calls/leads and use account rounding add lines for existing clients.
• Process customer policy renewal, change requests, handle claim calls, complete certificates of insurance, process payments.
• Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
• Prepare insurance quotes, applications and securing all trailing documents from customers.
• Thoroughly understand and follow all underwriting, rating and compliance requirements.
• Document each customer contact and activities in online management system.
• Provide exceptional customer service, Maintain client relationships, Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems to maintain client retention.

• A 440 or 220 Property & Casualty license is required and minimum 3 years Commercial lines experience.
• Possess an upbeat, positive and enthusiastic attitude.
• Excellent Communication/interpersonal & computer skills.
• Must have ability to work with online / web based agency management system and company portals.
• Follow through and exceed current and prospective client expectations.

Multi line Independent Agency serving the needs of Florida and Palm Beach County residents since 1969. Specializing in Personal Lines (Homeowners, Auto, Boat, Motorcycle, Renters), Commercial Contractors, Small Business and Workers Comp , Arden Insurance is the Trusted Choice for all of your insurance needs.