What are the responsibilities and job description for the Senior Applications Analyst, UKG Pro Workforce Management position at Ardent Health?
Overview
Ardent Health Services (AHS) is a national health care services company headquartered in Nashville, TN. Through its subsidiaries, Ardent owns and operates nearly 200 sites of care. Our subsidiaries own and operate hospitals and multispecialty physician practices in six states. Ardent includes 30 hospitals, 4,423 patient beds, 23,000 employees, and 1,700 employed physicians. Within the industry, we are noted for recognizing that every hospital is as unique as the community it serves. This in-depth understanding of how health care works at the local level is one of our great strengths.
POSITION SUMMARY
The overall responsibility of the Senior Applications Analyst, UKG Pro Workforce Management is to provide functional support, design, instruction, oversight and guidance of the supply chain applications to enable the achievement of success in the Ardent business operation. These responsibilities include but are not limited to : developing system strategies with management and other stakeholders, conducting business needs analyses, identifying and mitigating project risks, supporting the applications users and assisting in the implementation of financial application projects.
Responsibilities
- Provide support to end users of the UKG Pro WFM system by diagnosing, resolving and documenting application errors.
- Operate as Subject Matter Expert (SME) for the UKG Pro WFM implementation.
- Gathers requirements, develop and tests Analytics Dataviews, UKG reports, Home Page Tiles in accordance with WFM best practice.
- Provide UKG Pro WFM reporting support to the Payroll, Nursing, Accounting and Finance teams
- Assist with assessing upcoming UKG Pro WFM releases for enhancements and new functionality. Assists in the testing, deployment, and stabilization of these releases
- Perform tasks in accordance with IT project plans
- Participate in support skills improvement activities including co-worker cross training, attending training classes, and reviewing application related documentation
- Work with IT Security to identify, implement and maintain security measures in order to protect data, software, and hardware
- Follow change management processes for all changes to production systems
- Prioritize and complete assigned tasks while reporting progress or escalating problems to management
- Monitor, research, and address trends related to reported problems
- Independently plan, coordinate, and monitor the development, evaluation, and implementation of complex information systems projects
Qualifications
Education & Experience :
Knowledge, Skills and Abilities :
