What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Ardit Bita - State Farm Agent?
ROLE DESCRIPTION:
Seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a service specialist with our agency, your attention to detail, dedication to client relations equip you for this versatile position.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES:
Seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a service specialist with our agency, your attention to detail, dedication to client relations equip you for this versatile position.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Help sales staff with acquiring documentation.
QUALIFICATIONS:
- Dedicated to customer service
- Being Friendly and helpful
- Work as a team.
BENEFITS:
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement within my office
Salary : $40,000
