What are the responsibilities and job description for the Operations Analyst position at Ardonagh Advisory?

Job Title : Operations Analyst

Location : London / Hybrid (Typically 2 / 3 days in the office)

Type : Full time - Fixed Term (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch)

At Globe Underwriting we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity.

Working at Globe Underwriting means you’ll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own.

Our offices are lively and exciting places to be, but we understand that life needs flexibility and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you.

What we can offer :

We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry’s top talent.

You’ll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans etc.

Further perks of working with us (Fixed benefits) :

Employer pension contribution of 10% (providing you, the Employee provides 5%).
Good work life balance - flexibility to suit you.
Competitive salary.
Life Assurance at X4 of your base salary.
Group Income Protection.
Generous Annual Leave entitlement.
Private Medical Insurance.
Group annual bonus scheme.

Manager says the ideal candidate will possess :

A highly adaptable and proactive mindset, with a can-do attitude and the ability to work effectively under pressure with competing priorities.

A willingness to take on a role that will evolve as the business grows.

Strong interpersonal skills and the ability to work collaboratively with others.

Exceptional organisational abilities and sufficient knowledge of the insurance industry.

The capability to work independently and manage tasks with minimal supervision.

What you will do :

The role encompasses responsibilities across Run-Off of Engineering, NAP, Marine businesses, and Underwriting Management functions.

Key responsibilities include :

Managing and overseeing various data flows to ensure the seamless operation of the business as a Coverholder.

Preparing and verifying data and files for Budget Management, Quarterly Statistical Reviews, Product Governance, and associated compliance obligations.

Conducting Peer Reviews to maintain high standards and accuracy in deliverables.

Ensuring that meetings are accurately minuted and documented.

Facilitating the smooth execution of Coverholder audits.

This position requires strong attention to detail, a methodical approach to data management, and a commitment to ensuring operational excellence.

Qualifications and Experience :

A minimum of 5 years of experience within the London Market, preferably within Underwriting (UW), Claims, or an Operational environment.

Advanced proficiency in Microsoft Excel, including the ability to understand and manipulate data using pivots, lookups, and formulae, as well as calculating ratings, commissions, and other metrics.

Excellent communication and language skills, both written and verbal.

Think you don’t meet every requirement?

We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can thrive . If you’re excited about this role, but your experience doesn’t perfectly match what we are looking for, please apply anyway. You might just be the right fit for the job, or other opportunities we may have within the wider Group.

Interview Process :

At Globe Underwriting, we have a straightforward interview process to ensure the best fit for both you and the company :

Submit your application with your CV, emphasising your skills and experience related to the job.

Our Talent Acquisition team will then arrange a call where they can tell you more about the role and the team. We want to learn about your motivation and goals, what you can bring to Globe Underwriting, and answer any immediate questions.

If successful, you will generally be invited to engage in a 1-hour interview with the Hiring Manager and selected team members, via teams or in person. We will discuss our technologies, key skills, and team dynamics and provide further opportunity to ask any questions. This is your chance to voice your thoughts on the role and we will outline our expectations and ensure this role aligns with your ambitions for the future.

Depending on the role, you may be invited to attend a second stage interview with further members of the team.

If successful or unsuccessful, we always try and move quickly in presenting an offer or providing feedback.

We truly value the diversity of our teams and as a Group, we are committed to supporting and welcoming individuals from all backgrounds, as we appreciate every perspective is a significant part of our success. Should you require any reasonable adjustment throughout the recruitment process, please do not hesitate to let a member of the Talent team know.

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