Client Services Manager

Ardurra is hiring for a Client Services Manager to join our Structural Engineering team in Raleigh, NC.

Ardurra provides comprehensive structural engineering for a broad range of public, civil works, commercial, and institutional projects. Our structural solutions balance practicality with innovation, to adapt to often difficult sites or unusual building concepts.

We are looking for a senior structural engineer that enjoys work directly with clients, ensuring the highest standards of design, delivery, and customer satisfaction. This opportunity will provide support from experienced staff and leaders and mentorship to support someone ready to take the next step in their career.

As a Client Services Manager, you will take a leading role in managing and executing structural design projects for buildings and facilities. We are looking for someone that will enjoy mentoring junior staff and managing the success of projects as well as working closely with our clients and internal practice leaders to understand their needs and provide thoughtful engineering solutions. Your expertise will drive the delivery of high-quality, cost-efficient, and compliant structural designs while maintaining strong client relationships.

Primary Duties:

• Lead structural design and analysis for building and facility projects, including foundations, framing, and load-bearing systems.
• Act as the primary point of contact for clients, providing expert technical advice, project updates, and addressing any client concerns.
• Collaborate with multidisciplinary teams to ensure integrated and seamless project execution.
• Manage multiple client accounts and ensure projects are completed on time, within budget, and to the highest engineering standards.
• Review and approve design drawings, calculations, and technical documentation to ensure quality and compliance with codes and regulations.
• Develop and maintain strong, long-term client relationships by delivering exceptional service and solutions tailored to client needs.
• Mentor junior engineers and provide technical guidance to support their professional growth and development.
• Oversee project feasibility studies, risk assessments, and site evaluations for new and existing buildings and facilities.
• Stay up-to-date with industry trends, codes, and technologies, ensuring that client projects incorporate the latest best practices and innovations.

Education and Experience:

• Bachelor’s degree in Structural Engineering, Civil Engineering, or a related field (Master’s degree preferred).
• Minimum of 10 years of experience in structural engineering with a focus on buildings and facilities.
• Professional Engineer (PE) license is preferred.
• Proven experience in client-facing roles and managing complex structural projects from concept to completion.
• Strong knowledge of building codes (e.g., IBC, ASCE 7, AISC) and local regulations for buildings and facilities.
• Expertise in structural design software (AutoCAD, Revit, SAP2000, ETABS, STAAD Pro, etc.).
• Strong leadership abilities with experience guiding and mentoring teams.

Why Ardurra?

While Ardurra offers competitive compensation and rich benefits programs, it is our culture that truly sets us apart from our peers. We nurture a family-like culture, striving to create a work environment that is enjoyable, challenging and rewarding but also fun. We are acutely focused on developing our staff, whether through our internal Ardurra Academy or through our industry-leading Leadership program. We have made a deliberate and focused commitment to nurture a people-centric culture where people are: valued as individuals; supported in their professional and career development with multiple, varied career paths; provided the tools and resources to be successful, engaged, and satisfied in their work; and positive benefits, time-off programs, and flexibility to help maintain a healthy balance between work and home.

Ardurra is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.

NOTICE TO THIRD PARTY AGENCIES:

Ardurra does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agency Agreement, Ardurra will not consider or agree to payment of any referral compensation or recruiter fee. If a resume or candidate is submitted to any hiring manager without a previously signed agreement, Ardurra reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. These candidates will be considered property of Ardurra. We’re not currently looking to add any more agencies to our list of approved vendors, so please do not contact any of our managers or recruitment team with sales calls or details of your candidates.

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