What are the responsibilities and job description for the Specialist-Cloud Services position at Arena?
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Job Description Summary
PLM Upgrade team in PTC is responsible for timely upgrade of the AWS / Azure hosted Windchill environments to the latest releases as per the defined project cycles. We are looking for a technical consultant, who has experience with PLM upgrades and will be technically responsible for the overall Project execution.
The role requires working mostly during Europe hours to have overlap with customer time zones. Since the work is project-based, the amount of time spent on project tasks will be flexible on any given day, based on the phase of the project.
During Production Go-live of the Upgrade Projects, this role requires working on weekends (Frequency - 1 or 2 weekends per quarter) for continuous hours, depending on the complexity of the tasks.
Job Description
- Independently work on the Upgrade projects of PTC hosted (on AWS / Azure) PLM applications, through multiple rehearsals.
- Own technical quality of the PLM Upgrade deliverable.
- Help Project coordinator with Environment review and preparing the technical Project Scope.
- Technical POC for customer team for all collaborations involved in Upgrade project (excluding Project communications and coordination).
- Execute the End-to-end PLM upgrade activities as per the defined technical steps as required and / or assist the assigned resources through technical guidance and supervision.
- Own and manage technical issues arising from Upgrades by working closely with the Technical Support team and coordinating with the customer.
- Create, maintain, and review documentation of every upgrade rehearsal.
- Coordinate with Cloud infrastructure teams to execute the changes requests that are necessary for completing the upgrade procedure.
Experience
2-5 years of experience on any of the below :
Must have Skills :
AWS (EC2 / Route53 / RDS / LB) and / or
Good to have Skills :
Qualifications
BCA / MCA / BE or any related field.
Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
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