What are the responsibilities and job description for the Vice President, HR Service Operations position at Ares Management?
Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.
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Job Description
This is an excellent opportunity to join a fast-paced, highly dynamic Human Resources team that is innovating and making a positive impact on the people of Ares. We are seeking a dynamic Vice President, HR Optimization leading the Service Operations function. In this role, you will oversee the Service Operations function, managing global HR inquiries, HR Employee Data Management, global onboarding and work authorization, and the execution of day-to-day HR processes and tasks. This role is critical in ensuring seamless HR operations and delivering exceptional service to employees worldwide.
PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES
Service Operations Leadership :
- Lead and manage the Service Operations function, ensuring efficient handling of global HR inquiries and requests.
- Oversee and direct the Service Operations team, offering mentorship and support to foster team growth and development.
- Develop and implement strategies to enhance service delivery and employee satisfaction.
- Develop scalable methodologies and tools to optimize HR operations and streamline core processes like onboarding, hiring, terminations, and others that make up the employment life-cycle.
- Provide oversight and ensure strong quality control and review processes are in place to maintain HR Knowledgebase as well as Ares’ internal procedures and guides.
- Implement and leverage tools to automate processes, enhancing sustainability and scalability.
- Monitor and analyze service metrics to identify areas for improvement.
HR Employee Data Management :
Global Onboarding and Work Authorization :
HR Process and Task Execution :
Qualifications
Education :
Experience Required :
General Requirements :
Compensation
The anticipated base salary range for this position is listed below. Total compensation may also include a discretionary performance-based bonus. Note, the range takes into account a broad spectrum of qualifications, including, but not limited to, years of relevant work experience, education, and other relevant qualifications specific to the role.
175,000-$215,000
The firm also offers robust Benefits offerings. Ares U.S. Core Benefits include Comprehensive Medical / Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit.
Ares offers a number of additional benefits including access to a world-class medical advisory team, a mental health app that includes coaching, therapy and psychiatry, a mindfulness and wellbeing app, financial wellness benefit that includes access to a financial advisor, new parent leave, reproductive and adoption assistance, emergency backup care, matching gift program, education sponsorship program, and much more.
There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.
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Salary : $175,000 - $215,000
