What are the responsibilities and job description for the Assistant Community Manager position at AREY Group Management?
Assistant Community Manager
Lofts at Houston Central - Student Housing - Warner Robins, GA
Company Overview: AREY Group is a dynamic real estate company dedicated to creating vibrant communities. Our properties offer modern, luxurious loft living in convenient, downtown living. Each of our properties exudes a unique, boutique hotel vibe with individual, upscale loft units that redefine urban living. Join us in building communities where residents thrive and where every team member contributes to our success.
Why Join Us: At AREY Group, we prioritize our people. We foster a culture of growth, collaboration, and employee engagement. If you’re seeking more than just a job – an opportunity to build a career in a supportive environment – AREY is the place for you. Grow with us as we expand our portfolio and be part of a team committed to excellence and community.
POSITION SUMMARY
The Assistant Community Manager will help the Community Manager efficiently manage and successfully execute the business plan for the assigned community. The Assistant Community Manager must exercise discretion and judgment pertaining to property management including lease and supervisory leadership to achieve the objectives of the property owner as outlined in the annual budget and Company policy.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Participate in the development of the overall lease-up strategy,
• Develop an excellent working relationship with the construction and Development Team throughout the development process.
• Perform physical inspections of the property and verify the condition of vacant apartments. Coordinate with maintenance and make-ready staff to ensure timely apartment recondition after move-out.
• Touch-up clean lofts and pick up trash when necessary and as requested
• Provide great customer service by promptly responding to complaints, questions, and requests and take appropriate action to address issues
• Act as the on-site manager in the Community Manager’s absence by delegating work, coordinating with maintenance and the leasing staff, and managing the operation of the community in accordance with applicable laws and Company policy
• Model a high level of customer service to ensure all employees display courteous and helpful attitudes towards residents, co-workers, and all visitors to the community
• Touch-up clean lofts and pick up trash when necessary and as requested
• Provide great customer service by promptly responding to complaints, questions, and requests and take appropriate action to address issues
• Act as the on-site manager in the Community Manager’s absence by delegating work, coordinating with maintenance and the leasing staff, and managing the operation of the community in accordance with applicable laws and Company policy
• Model a high level of customer service to ensure all employees display courteous and helpful attitudes towards residents, co-workers, and all visitors to the community
KNOWLEDGE, SKILLS, AND ABILITIES:
• OneSite/RealPage experience preferred
• Experience as a Assistant Property Manager on a Class A property.
• Previous lease-up experience is a big plus.
• Above average telephone and communication skills including the ability to read, write, and comprehend the English language at a fluent and professional level
• Strong communication skills paired with the ability to train and coach staff
• Strong analytical, problem-solving skills
• Attention to detail and exceptional follow through
• Ability to multi-task in a fast-paced, ever-changing environment
• Ability to walk the community (both indoor and outdoor areas) extensively several times each day
• Proficiency with standard office equipment including computers, iPads and tablets, MSOffice suite (Excel, Word, Outlook), calculators, fax machines, and electronic check scanners
• Proficiency in standard accounting language and processes
• Must always maintain a professional appearance and demeanor
• Strong communication skills paired with the ability to train and coach staff
• Strong analytical, problem-solving skills
• Attention to detail and exceptional follow through
• Ability to multi-task in a fast-paced, ever-changing environment
• Ability to walk the community (both indoor and outdoor areas) extensively several times each day
• Proficiency with standard office equipment including computers, iPads and tablets, MSOffice suite (Excel, Word, Outlook), calculators, fax machines, and electronic check scanners
• Proficiency in standard accounting language and processes
• Must always maintain a professional appearance and demeanor
EDUCATION AND EXPERIENCE:
• High school diploma level of education required, College degree preferred and/or certifications a plus.
• 2 years of property management experience preferred
• High school diploma level of education required, College degree preferred and/or certifications a plus.
• 2 years of property management experience preferred
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment.
This job operates in a professional office environment. This role routinely uses standard office equipment.
BENEFITS
Health insurance
Dental
Vision
Life Insurance
12 paid holidays
Birthday holiday
Floating holiday
15 PTO days; accrual
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