What are the responsibilities and job description for the Counter Sales position at ARG Industrial?
Job Description
Job Description
Description :
ARG Industrial is seeking a full-time Counter Sales Specialist for our Fairbanks, AK location. We are looking for a self-starter who works well with others in an energetic team environment, has the ability to take charge, and possesses a willingness to learn. The candidate must be organized, possess a strong attention to detail and strive to provide a great customer service experience.
ARG Industrial is a 100% employee-owned company that provides hose, fittings and associated industrial products for a wide variety of markets and industries. These include equipment manufacturing, transportation, oil and gas, marine, construction, food & beverage, government and others. The company delivers value through quality fabrication, product expertise and meaningful service throughout Oregon, Washington, Alaska, and Northern Idaho. We are a hands-on customer service company that believes our employees are our greatest asset.
If you’d like to find out more about our company, please visit our website at : https : / / alaskarubbergroup.com
Benefits : Competitive salary
100% employee-owned company
Employee Stock Ownership Program (ESOP)
Excellent medical, dental and vision benefits
401(k) plan with match
Paid holidays / vacation / sick time
Performance bonuses
Job Responsibilities :
- Embody the ARG Industrial Core Values of authenticity, taking ownership, being helpful and collaborative, having a desire to elevate and evolve, and exhibiting grit.
- Greet customers in a friendly and professional manner.
- Provide proactive, meaningful product and service recommendations and assistance to walk-in customers.
- Process sales transactions accurately and efficiently.
- Respond to customer inquiries and complaints in a timely manner.
- Stock showroom shelves with merchandise and ensure shelves are organized and tidy.
- Build customer loyalty through personalized service, exceeding customer expectations and fostering long-term relationships.
- Handle customer escalations promptly, addressing complex issues and ensuring their resolutions.
- Communicate leads & opportunities to inside & outside sales through CRM software.
Successful candidate will possess :
As Employee owners, we feel a tremendous commitment to our customers, co-workers, and the families of those employed by the Alaska Rubber Group. Therefore, our work environment is 100% DRUG FREE . You will be subject to a pre-employment drug screening, as well as random drug tests throughout your probationary period and employment thereafter. If you feel you are unable to pass the pre-employment drug screening – PLEASE DO NOT SUBMIT YOUR APPLICATION FOR CONSIDERATION.
ARG Industrial is an Equal Opportunity Employer
Requirements :
Applicant must be willing to :
