What are the responsibilities and job description for the Member Center Manager position at Argent Federal Credit Union?
Member Center Manager – N. Chesterfield Location (Route 1)
As a Member Center Manager (Branch Manager), you are a significant part of our retail team and your passion for driving exceptional customer service is a real opportunity to change lives and make a real difference within our Argent Credit Union family and community.
If you want to change your lives and make a real difference, come join our Credit Union family. Your goal is to lead a team to exceed operational, service and drive growth that is in alignment with our Credit Union strategic goals. This role will be responsible for creating a customer experience that will strike a balance between maintaining trustful relationships while balancing the financial well-being of members within the overall business interests of the credit union.
The right candidate should exhibit and be willing and able to:
- Exhibit professionalism and trustworthiness
- Independent judgment is required to plan, prioritize and organize a diverse workload.
- Foster collaborative partnerships that deliver value for our members to uncover referral opportunities.
- Retain and deepen customer relationships internally and externally.
- Foster a team environment focused on problem solving and collaboration.
Desired Skills:
- Banking and financial background preferred.
- Ability to set priorities, meet deadlines and multitask.
- Ability to handle sensitive information with discretion.
- Excellent verbal and written communication skills
- Proven record of providing both internal and external customer service
- Expert in MS Office
Qualifications:
- BA/BS degree from an accredited college/university
- A minimum of 5 years in a financial industry
- Experienced in coaching a team to success.
- Attention to detail.
• Present a professional image at all times
• Ability to work accurately in a fast-paced environment
• Must be able to perform tasks in an organized manner and have the ability to learn, comprehend and retain information.
Benefits matter to the Argent family! We offer competitive compensation, exceptional health insurance, 401K with matching contribution, generous PTO, tuition reimbursement and paid time off to volunteer so you can make a real difference in our community just to mention a few!
Join the Argent Credit Union family and be a part of an organizational culture where taking great care of our employees is what matters.
