Vault Control Associate (Chester location)

Job Description

Job Description

At Argent Credit Union, we are dedicated to being our members’ trusted financial partner and we are committed to the well-being of our community. Every team member strives to fulfill these goals daily by living our service values : fun, positivity, personal attention, professionalism, and knowledge while also putting the interest of our members first in each and every decision and interaction. Within our culture, it is up to each of us to champion our mission, service values, and strategic goals. Together, this is how we drive growth and achieve success.

ROLE PURPOSE :

The purpose of this role is to accurately and efficiently process financial transactions to maximize the member experience. Responsible for cross selling the credit union’s products and services with dedication to being our members’ trusted financial partner for life.

Additionally, maintains vault and performs associated monetary duties.

ESSENTIAL DUTIES & RESPONSIBILITIES

1.Within established levels of authority, processes member’s financial transactions accurately with the highest level of member service.

2.Assertively and consistently cross-sells all credit union products, services, and promotions offered in order to meet established strategic, branch, and individual performance scorecards.

3.Demonstrates a commitment to actively retaining member accounts by ensuring that all efforts are made to strengthen the relationship and strive to make the interest of the member considered foremost in each decision and encounter.

4.Cultivates, enhances and maintains appropriate relationships with internal and external members.

5.Complies with all state and federal regulations, credit union policies, procedures, and guidelines to protect the credit union, its members and their assets.

6.Balances cash drawer, vault, and branch miscellaneous items, checks, and general ledgers at the end of the day following established procedures.

7.Ensures that the teller drawer, station and equipment are properly supplied, maintained and organized.

8.Maintains vault coin, currency, and miscellaneous items (i.e. inventory of gift cards, stamps, movie tickets, etc.) in accordance with established Internal Cash Control guidelines.

9.Conducts a weekly cash analysis and submits a cash order.

10.Balances / Replenishes ATM, Coin Machine, and Cash Recyclers as needed.

11.Tracks and issues inventory items such as postage stamps, movie tickets, and gift cards.

12.Opens and / or closes the branch in accordance with set hours.

13.Ensures that all information and transactions regarding Argent Credit Union is kept confidential, including Argent Credit Union business.

14.Actively participates in all branch and staff meetings in order to maintain awareness of organizational issues, promotional campaigns, stays current on policies, procedures, compliance and makes suggestions for improvement.

15.Actively works to increase knowledge, technical skills and professional development through available internal and external sources.

16.Works as a member of the Argent Credit Union team to ensure achievement of the credit union’s mission and goals.

17.Maintains a professional work environment and businesslike appearance.

18.Perform additional duties and responsibilities as deemed appropriate.