Trust Officer

Trust Officer

Department: Argent Trust

Supervisor: Market President

General Job Description

A Trust Officer manages a portfolio of fiduciary and investment management accounts for high-net-worth clients, including multi-generational families. This role involves overseeing the administration and business development of complex investment management and trust accounts. The Trust Officer is expected to build and maintain a network of centers of influence and take a proactive approach to client communication and service coordination. This position requires strong leadership capabilities and a commitment to upholding the highest standards of fiduciary duty.

Essential Duties

• Develop and maintain relationships with clients, beneficiaries, and other interested parties, understanding their needs, goals, and governing documents.
• Provide wealth planning advice and ensure trust product awareness and education for clients, and centers of influence.
• Drive business development, client retention, and service delivery to individuals, families, trusts, and foundations.
• Develop and maintain relationships with centers of influence such as CPAs and attorneys to ensure a network of professional advisor resources for clients and for new business referrals to Argent.
• Attend client meetings, document issues discussed, and coordinate follow-up actions.
• Oversee the preparation of client meeting reports and materials.
• Document client information and communications in client file.
• Ensure proper account opening and closing procedures and review related documents.
• Oversee account transactions and reporting, ensuring accuracy and compliance.
• Manage risk and ensure compliance with all relevant company policies, procedures, and regulations.
• Maintain understanding of governing instruments including trust agreements, wills, modification documents, etc. as applicable to client base.
• Coordinate with fiduciary counsel to ensure administration aligns with governing documents.
• Prepare Annual Relationship Reviews and ensure all accounts comply with regulatory requirements.
• Mentor Trust Administrators, Wealth Management Associates, and Trust Assistants
• Stay updated on developments in probate and fiduciary law, actively pursuing professional development opportunities.
• Represent the company in community organizations and activities to build brand awareness.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

• Bachelor's degree, with advanced degree JD or MBA preferred.
• CFP (Certified Financial Planner) or CTFA (Certified Trust and Fiduciary Advisor) certification required, if not holding a JD.
• 10 years experience in financial services, preferably in a bank or boutique trust environment
• Serves as a subject matter expert in Estate Planning, Supplemental Needs Trusts, Charitable Planning and/or Estate Administration.
• Expertise in the areas of financial planning and estate planning techniques.
• Knowledge of investment products.
• Excellent writing and presentation skills.
• Demonstrated success working in team environment.
• Ability to organize, complete multiple tasks within deadlines and complete accuracy.
• Sales oriented, friendly and persuasive personality.