What are the responsibilities and job description for the Senior Construction Defect Technical Claims Specialist position at Argo AI?
At Argo Group, you can be part of an organization where we are small enough to be agile and big enough to make a difference. You can make a direct impact while working in a high-performing, innovative and inclusive team.
Argo Group, through its operating subsidiaries, offers high-quality Commercial Property and Casualty (P&C) insurance products and services tailored to the needs of businesses and public entities. Our Argo US Claims team delivers superior financial results, technical expertise and customer experience to all stakeholders engaged in the claim process. We hire and develop the best people, so we can deliver on the Argo claims promise.
We are looking for a highly capable Senior Technical Claims Specialist to join our team and work from any of our office locations. We work together in the office five days a week in order to strengthen our culture, build team connections, and drive profitability. This role will be adjudicating construction defect claims and contribute to providing superb results for our clients.
The primary duties and responsibilities of the role are :
- Working with limited oversight under broad management direction, adjudicate construction defect claims at the highest authority limits on assignments reflecting the highest degree of technical complexity, potentially with major impact on departmental results.
- Conducting detailed information gathering, analysis and investigation to find solutions to issues that are numerous and undefined.
- Investigating claims promptly and thoroughly.
- Analyzing claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage.
- Managing claims in litigation.
- Managing diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution.
- Properly setting claim reserves.
- Identifying, assigning, and coordinating the assignment and coordination of expertise resources to assist in case resolution.
- Preparing reports for file documentation.
- Applying creative solutions which result in the best financial outcome.
- Negotiating settlements.
- Processing mail and prioritizing workload.
- Completing telephone calls and written correspondence to / from various parties (insured, claimant, etc.).
- Having an appreciation and passion for strong claim management.
Core qualifications and requirements for this position include :
A minimum of seven years ’ experience adjudicating construction defect with extensive experience with exposure of $100,000 or more.
About Working in US Claims at Argo Group
How We Work - Our Employee Values
Employees at Argo thrive together as a responsible, profitable specialty insurer where all stakeholders share in our success.
We are committed to :
Get the job done in a non-bureaucratic, resourceful manner.
Act with integrity always.
Create an open and transparent environment in which diverse experience, skill sets, and individuals can team together to drive optimal outcomes.
Create an environment that promotes dialogue, mutual support and cooperation between and among all, where people are fun to be around, proud of what they do, and willing to achieve beyond normal expectations.
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Salary : $100,000
