Human Performance Improvement (HPI) Program Manager

Argonne National Laboratory is seeing a lead for its Human Performance Improvement Program. In this role, you would lead the transformation of Argonne’s current HPI initiatives into a more comprehensive program that is integrated across all facets of the Lab. This is a new fulltime role at Argonne and will report to the Office of the Director but will work across all organizations in S&T, Operations, and Safety. Error-provoking aspects of facility design, procedures, processes, and human nature exist everywhere. No matter how efficiently equipment functions; how good the training, supervision, and procedures; and how well the best worker, engineer, or manager performs his or her duties, people cannot perform better than the organization supporting them. Human error is caused not only by normal human fallibility, but also by incompatible management and leadership practices and organizational weaknesses in work processes and values. Therefore, defense-in-depth with respect to the human element is needed to improve the resilience of programmatic systems and to drive down human error and unwanted events/outcomes.

In this role you will work with individual contributors, frontline supervisors, division directors and other senior leaders to develop improvements needed to help reduce the occurrence and consequences of errors.

Job Duties:

• Develop and implement policies and procedures that govern means and methods by which latent organizational weaknesses can be mitigated and HPI error management tools can be applied.
• Assist functional area managers and advise directorate and facility managers on the integration of HPI principles and tools within their organizations.
• Assist with the design, development and implementation of employee-led learning team that can be applied by all directorates.
• Analyze, design, develop and implement an HPI training program for various levels of employees.
• Oversee the training, coaching, mentoring and effectiveness of HPI Practitioners.
• Participate in audits and assessments designed to monitor and improve the implementation of HPI principles at Argonne.
• Participate in work planning reviews, pre-and-post job briefings to provide feedback for improvement on the application of HPI principles and identify lessons learned.
• Develop and monitor metrics, analyze trends, and prepare reports for senior management to inform strategic decision-making and demonstrate the impact of HPI initiatives on the Laboratory’s overall performance.
  
  

Position Requirements

• Bachelor’s degree in an engineering, science, psychology, organizational behavior, safety or other related technical field, or equivalent combination of education and related technical experience.
• Advanced experience providing subject matter expertise in support of human and organizational performance improvement and operational learning methodologies for both learning from incidents and from normal work.
• Knowledge of environmental, health and safety standards, programs and hazard identification, analysis and control methods.
• Experience working independently while simultaneously handling a variety of complex issues and milestone commitments.
• Ability to manage multiple competing priorities, and to apply project management principles to organize, coordinate, and accomplish work.
• Advanced problem-solving, conflict resolution, persuasion, negotiation, and consensus-building skills and independent judgement to ensure deliverables are met.
• Demonstrated ability to influence behavior and drive change to institutionalize effective work planning and control across the Laboratory.
• Skilled in generating, and maintaining, successful and effective working relationships with a broad cross-section of management, technical, and administrative personnel.
• Excellent verbal and written communication, facilitation, collaboration, and presentation skills required to effectively present, explain, and advise senior management and subject matter experts.
• Advanced facilitation skills necessary to lead multi-disciplinary teams of technical experts
• 10 years of experience working at a DOE lab or other high hazard/risk facilities.

The selected candidate will be placed at the appropriate level (PT4 or PT5) dependent upon depth and breadth of relevant knowledge and skills brought to the position, as well as the amount of relevant experience. The requirements of the various levels are as follows:

• PT4 Level: Bachelor’s and 6 years of experience or equivalent
• PT5 Level: Bachelor’s and 10 years of experience or equivalent
  
  

Job Family

Professional Technical (PT)

Job Profile

ESH Multi-Functional 4

Worker Type

Regular

Time Type

Full time

The expected hiring range for this position is $102,694.00 - $162,020.43.

Please note that the pay range information is a general guideline only. The pay offered to a selected candidate will be determined based on factors such as, but not limited to, the scope and responsibilities of the position, the qualifications of the selected candidate, business considerations, internal equity, and external market pay for comparable jobs. Additionally, comprehensive benefits are part of the total rewards package.

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As an equal employment opportunity employer, and in accordance with our core values of impact, safety, respect, integrity and teamwork, Argonne National Laboratory is committed to a safe and welcoming workplace that fosters collaborative scientific discovery and innovation. Argonne encourages everyone to apply for employment. Argonne is committed to nondiscrimination and considers all qualified applicants for employment without regard to any characteristic protected by law.

Argonne employees, and certain guest researchers and contractors, are subject to particular restrictions related to participation in Foreign Government Sponsored or Affiliated Activities, as defined and detailed in United States Department of Energy Order 486.1A. You will be asked to disclose any such participation in the application phase for review by Argonne's Legal Department.

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