What are the responsibilities and job description for the Event and Sales Associate position at ARGOSY L?
About Us:
For over 75 years, Argosy Cruises has been part of the Northwest fabric. Founded as the Spring Street Water Taxi and then through the years operating as Seattle Harbor Tours and now as Argosy Cruises, our family-owned and Seattle-operated company has become the Northwest’s premier cruise company.
We offer must-see tourist attractions, like Seattle’s Original Harbor Cruise, Lock’s Cruise, host countless social parties and corporate events, and put on community activities, including the annual Christmas Ship Festival and other holiday events.
About the Position:
The Event and Sales Associate manages sales of private and group experiences within their market segment(s), from inquiry to signed event contract. Responsible for selling fully customized private charters, packaged private experiences, and group tickets on public offerings, the Event and Sales Associate works to understand the needs of each client and matches them with the right experience. As such, they achieve revenue goals by building relationships with new and repeat business, optimizing communication, and customizing proposals to increase close rates. In close collaboration with the rest of the Sales and Operations Teams, they build client loyalty by delivering service excellence throughout each client experience.
Essential Duties and Responsibilities:
- Respond promptly to inbound inquiries, provide information based on stated and anticipated needs, and conduct follow-up on leads and proposals
- Optimize event proposals and communication for each individual client, adjusting to increase close rate and maximize overall revenue
- Generate contracts for clients and communicate expectations and needs to Sales Coordinator/Event Manager to ensure the successful handoff of contracted events for execution
- Establish and maintain strong relationships with clients to ensure satisfaction and repeat business
- Conduct site visits as needed, highlighting the unique features of our vessels as event venues
- Coordinate closely with the Sales and Operations teams to optimize vessel utilization and overall revenue
- Utilize CRM and other software to track sales activities and follow-up tasks, including maintaining accurate records of client interactions
- Maintains expert-level knowledge of all product offerings and persuasively communicates the unique features of each
- Contribute to the development of marketing materials and strategies to promote group and private offerings
- Participate in product development of group and private offerings to better meet the needs of and increase business from their market
- Stay up to date on industry trends, including participating in industry events/organizations and contributing to annual competitor analysis
- Perform other duties as assigned.
Compensation and Benefits:
- $25 to $28 per hour depending on experience, non-exempt position.
- Eligible for discretionary sales bonus program.
- Medical benefits (medical, dental, vision, and more)
- vacation/holiday/sick time
- 401(k) matching after 6 months
- Position is in-person and located in Seattle, WA.
- Paid sick time
- Monthly transportation subsidy
- Complimentary Argosy tours — play tourist on your days off!
- Join in on exciting Argosy employee events.
- Soak in those waterfront views — you’ll be working over the water every day!
Salary : $25 - $28
