What are the responsibilities and job description for the Service Engineer jdd position at Argus Technical Services?
Purpose and key accountability of the position
- Installation and commissioning of new equipment and solutions delivered to customers
- Installation supervision of our technology
- Providing operator and maintenance training to customers
- Delivery maintenance and repair services one equipment and provide upgrades and troubleshooting
- Provide and develop expertise in our equipment and solutions
- Independent execution of tasks and duties within service, defined by superior
- Follow all work safety instructions, laws, and regulations, and promote safety culture by example
- Provide high-quality customer and technical support
- Follow given timelines, instructions, and budgets, while prioritizing your work tasks
- Identify improvement opportunities and development ideas and record them in company's initiative system
- Identify repair and maintenance needs at customer sites, and provide sales leads to spare part and service teams
- Work closely with customer organizations, subcontractors, and internal departments
- Maintain and develop own know-how, expertise, and working processes to improve quality of work
- Documentation and reporting of findings from customer calls and visits
- Creating service quotations to customers
- Communication with customers related to assignments, the progress of work, travel, arrangements, preparations, etc., and participation in worksite meetings
- Inspection of goods delivered to the sit prior to installations, communication to customer / internal project manager about possible deficiencies
Position Requirements
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