What are the responsibilities and job description for the E/M Field Service Tech gea position at Argus Technical?
E / M Field Service Tech gea
1st Shift 5am-3pm M-F (Req 50-hour WKS)
Technicians provide customers with technical support and services during scheduled field visits and through remote phone and email communication. The chosen candidate will be trained to provide predictive / preventative maintenance and repair of our regenerative thermal oxidizers (RTOs) as well as related equipment. This is a full-time position and does require frequent travel. Since the hours for this position would be split between field work and work performed at our corporate office in Kaukauna, the ideal candidate would reside near the Fox Valley area.
Responsiblities While in the Shop :
Electrical dress-out of equipment, run conduit, wire and terminate
Build UL electrical cabinets
Run air pipe
Build gas trains
Run instrumentation tubing
Work on research and development projects
Refurbish equipment
QA equipment built by our vendors
Understand safety practices and procedures and continually implementing them in the workplace or while working remotely, maintaining a low-risk tolerance and high-risk awareness
Responsibilities while in the Field :
Provide service and support on regenerative thermal oxidizers and related equipment
Build positive relationships with customers and provide training as needed
Comprehend customer requirements and relay appropriate recommendations / briefings, including opportunities for additional services, equipment or part upgrades
Field installation of equipment, air piping, instrumentation, gas piping and electrical
Cooperate with technical team and share information across the organization
Manage all on-site installation, repair, maintenance and test tasks, including diagnosing errors or technical problems and determining proper solutions.
Perform predictive and preventive maintenance on industrial / graphic arts dryers and related equipment
Produce timely, accurate and detailed paperwork, including service reports, expense reports, timecards and support documentation
Help to provide technical phone support and help with our 24-hour service hotline
Minimum Qualifications
Associate degree in electrical or mechanical technology or related field, or :
5 years of experience in servicing related industrial equipment
Valid driver’s license
Able to travel domestically and internationally frequently
Professional and organized with excellent communication skills
Ability to design, read and understand electrical schematics
Capable of working independently and with other team members
Strong computer skills with knowledge of Microsoft Office (Excel, Outlook and other mobile tools and applications)
Able to troubleshoot, test, repair and service technical equipment
Ability to work with and understand electricity, pneumatics, electronics, mechanics, airflows and gas flow
Proven mechanical aptitude
Exhibit exceptional communication and customer relations skills
Knowledge of PLC programming and an understanding of HMI and VFD drives
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