UX Researcher

Title: UX Researcher II

Location: Mountain View, CA (Hybrid)

Duration: 12 Months

Responsibilities:

· Accelerate game-changing customer experiences by leading strategic and experimental research that provides actionable insights around emerging technologies. Help cross-functional teams apply those insights to create delightful, innovative offerings.

· Scale community knowledge around research methods for today (e.g. behavioral science/psychology) and the future.

· Plan and execute original experimental research on strategic initiatives, from identifying the topic of research to distilling findings in a way that is consumed by product teams.

· Lead all project team mixed-methods research activities such as live product experimentation, new product brainstorms, early concept exploration, requirements gathering, post-product release analysis, and long-term strategic research planning.

· Work seamlessly as a key team member on cross-functional product teams, from designers and data scientists to product managers and engineers.

· Actively participate in and foster the broader research and design community.

· The Mixed Methods Researcher, through close collaboration with both internal and external customers, will help us to identify the biggest opportunities and then guide teams to conceive of and shape products and services that delight.

· The Mixed Method Researcher's goal is to inform and inspire teams, by virtue of their research expertise and by involving customers throughout the design process, to help make new and innovative solutions intuitive, seamless and as value-generating as possible.

· The ideal candidate will exhibit deep understanding of experimental design and data analysis, be well-versed in a number of research methodologies (preferably quantitative research), be capable of creating long term research plans and protocols, involve cross-functional teams in the gathering of customer feedback, and make product and experience recommendations that meet the future needs of Intuit’s customers.

Skills:

· Bachelor’s Degree in Behavioral Psychology or an equivalent field in the behavioral sciences, Master’s degree preferred.

· Can conduct quantitative analysis in R, SPSS or Python

· At least five years of industry experience as a hands-on researcher, working across multiple platforms

· Expertise in a broad range of methodologies including: quantitative research, A/B testing, ethnographic research, interviews, usability testing, and putting together long-term research plans

· Superior creativity and passion for what you do

· Organized, self-directed, efficient and able to manage complex projects in a timely manner

· Strong leadership qualities that enable you to lead cross-functional teams and third party partners when needed

· Able to analyze and synthesize qualitative and quantitative information and present the results to the stakeholders

· Excellent verbal and written communication and presentation skills

· Portfolio that includes examples of leading strategic research with significant business outcomes

Job Type: Contract

Pay: $60.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• ux researcher: 4 years (Preferred)
• SPSS: 4 years (Preferred)
• Python: 4 years (Preferred)

Work Location: In person

Salary : $60