Receptionist/Junior Compliance Assistant

Job Title: Receptionist/Junior Compliance Assistant

Location: Salem, OR

Job Type: Full-time, in-person

Salary: $18-20/hour, based on experience

Benefits: Health, dental, vision insurance, paid time off, flexible spending accounts (FSA), retirement plans, life insurance, etc.

About Arise Counseling Service:

Hello, prospective team member! Thank you for taking the time to explore Arise Counseling Service and the Receptionist/Junior Compliance Assistant position.

Arise Counseling Service is an established group practice providing counseling and psychotherapy services with locations in Eugene, Salem, and Albany, Oregon. Our goal is to offer comprehensive behavioral health care to individuals, couples, and families. We are committed to supporting our clients with professionalism, efficiency, and compassion, making a meaningful impact on their lives and promoting the health and well-being of our communities.

We also deeply value our team and strive to create a warm and supportive work environment that prioritizes a healthy work-life balance. We believe in collaboration and are focused on finding the right fit for our administrative team to help us continue delivering exceptional care.

Job Summary:

As the first point of contact for our clients, you’ll play a crucial role in creating a welcoming atmosphere while also ensuring our office remains in compliance with healthcare regulations. If you’re eager to develop your administrative and compliance skills in a supportive environment, this position is perfect for you!

Key Responsibilities:

• Client Interaction:* Greet clients and visitors warmly and direct them to the appropriate personnel.

• Phone & Office Support:* Answer phone calls and manage the office duties to ensure smooth operations.

• Insurance Verification:* Verify insurance information and assist clients with issues as needed.

• Documentation & Records Management:* Ensure all client documentation is accurately filed and complies with HIPAA and other privacy regulations.

• Compliance Monitoring:* Support the office in maintaining adherence to healthcare regulations, including privacy and security standards.

• Training Assistance:* Assist in educating staff on compliance protocols.

• Policy & Procedure Support:* Help review and maintain office policies, ensuring they align with state and federal regulations.

• Audit Support:* Help prepare for and assist in audits by organizing and ensuring that all required documents are up-to-date and complete.

Why Join Us?

• Be part of a supportive and compassionate team that makes a difference in people lives.

• Enjoy a positive, collaborative work environment.

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

Qualifications:

• Education:* High school diploma or equivalent (Associate’s degree or relevant certification preferred).

• Experience:* Previous administrative, receptionist, or compliance-related experience in a healthcare or therapy setting is a plus.

Skills:

• Strong communication and interpersonal skills.

• Proficiency in Google Workspace and/or Microsoft Office Suite (Word, Excel,

etc.).

• Basic understanding of healthcare compliance (HIPAA, patient confidentiality,

etc.) is an advantage.

• Detail-oriented and well-organized, with the ability to manage multiple tasks

simultaneously.

• Ability to handle confidential information with discretion.

Working Conditions:

• In-person/In-office, Monday-Friday 9:30-6:00pm

• May travel to different locations minimally (Locations: Eugene, Albany, Salem)

Application Process:

Interested candidates should submit a resume and cover letter detailing their qualifications and experience through really.

As a condition of employment, all applicants are required to pass a background check that must be completed, post-offer of employment.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Salem, OR 97303: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20