Receptionist

Job Description

Job Description

Receptionist

Schedule :  8 : 00AM-4 : 00PM M-F

Responsibilities :

• Operate paging / telephone system as required.
• Answer telephone; determine nature of call and direct caller to appropriate individual or department.
• Receive inquiries and release information in accordance with established policies and procedures.
• Maintain a current file / listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
• Give directions / information to visitors, guests, residents, sales representatives, etc.
• Writes reports of nightly activities or irregularities, such as equipment or property damage, theft, of unauthorized persons, or unusual occurrences.
• Escort individuals to specified locations and to provide personal protection.
• Ensure guests / visitors abide by existing rules and refuse admission to persons as directed.
• Knowledge of emergency and disaster procedures of the facility.  Able to locate the nearest exits, to understand and respond to written or oral instruction in case of an emergency.
• Must be sure front door is locked when not at front desk
• Report all unsafe / hazardous conditions to your supervisor immediately.
• Maintain confidentiality of all pertinent resident care information to assure resident rights are protected.

Requirements

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