What are the responsibilities and job description for the Fraud & Risk Agent position at Aristocrat Interactive?
Job Description
We are seeking a detail-oriented and proactive individual to join our team as a Payout & Risk Operator. In this role, you will be responsible for identifying and mitigating risks related to financial transactions, ensuring regulatory compliance, and maintaining the integrity of our payment processes. You will analyze transaction patterns, investigate suspicious activities, and collaborate with various departments to resolve payment issues and enhance our fraud prevention strategies.
This position requires excellent communication skills, a keen eye for detail, and the ability to work independently in a fast-paced environment. The ideal candidate will have experience in data entry, data analysis, or data processing, with a strong understanding of payments and risk management processes. Proficiency with computer systems and software, including Microsoft Office, CRM, and ERP applications, is essential. If you have a passion for fraud prevention and a desire to contribute to a dynamic and innovative team, we encourage you to apply.
- This is a hybrid position in Manchester, NH 2 days in office required
What You'll Do
Continually identify and assess conditions that may present risks to the business and consumers.
Implement strategies to mitigate risks and ensure regulatory obligations are met.
Monitor and review financial transactions to ensure accuracy and compliance with company policies.
Identify and investigate suspicious activities or transactions to prevent and mitigate fraud.
Analyze transaction patterns and user behaviors to detect potential risks and fraudulent activities.
Process and verify customer cash outs, ensuring all transactions are legitimate and properly documented.
Collaborate with customer service and other departments to resolve payment issues and address customer concerns.
Monitor and report on all processed documents; create activity and incident reports.
Conduct compliance and risk assessments for online payouts.
Document and communicate key risk factors affecting online payments.
Research and verify all aspects of transactions for accuracy and legitimacy.
Operate computer systems and related peripheral equipment.
What We're Looking For
1-2 years experience in data entry, data analysis, or data processing.
Proven experience in payments, risk management, or fraud prevention is an advantage.
Experience using fraud detection tools, payment processing systems, and customer service software is an advantage.
Must be 21 years of age and High School Diploma or equivalent required; Associates degree preferred.
Proficient with computer software and operating systems, such as Microsoft Office products.
Experience using Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) applications is a plus.
Analytical and detail-oriented.
Company Summary
Aristocrat Interactive
Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX : ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together. The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).
About Aristocrat
Aristocrat Leisure Limited (ASX : ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), mobile games publishing (Pixel United) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play .
Our Values
All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen
The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and / or other gaming jurisdictions in which we operate.
Travel Expectations
None
Pay Range
16.27 - $30.22 per hour
Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.
Salary : $16 - $30
