What are the responsibilities and job description for the TECHNICAL FIELD TRAINER - HEAT PUMP position at Ariston Group?
TECHNICAL FIELD TRAINER - HEAT PUMP
Ariston Group is a global leader in sustainable thermal comfort that offers a unique, extensive range of solutions for hot water, space heating and air treatment, as well as components and burners. Listed on Euronext Milan since November 2021, in 2023 the Group reported almost 3.1-billion-euro revenues, with over 10,000 employees, direct presence in 40 countries in 5 continents, 29 production sites and 29 research and development centers. The Group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling and solar thermal systems. The Group also stands out for its continuous investment in technological innovation, digitalization, and advanced connectivity systems. The Group operates under global strategic brands Ariston, Elco and Wolf, and brands such as Calorex, NTI, HTP, Chaffoteaux, Atag, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and burners business.
Based in New England, the Technical Field Trainer is responsible for the execution of the company’s technical training programs, including activities related to customer and / or employee training for Ariston Group’s products. This position will plan course design and documented materials associated with each course to ensure the training program(s) meets the objectives of both the company and the customer. In addition, he or she will work with the various internal departments to ensure appropriate staffing and scheduling of in-house and external training.
DUTIES & RESPONSIBILITIES :
- Train, Educate, Market, and Promote Ariston Group brands and products with customers.
- Travel to assigned locations for product training and field support of products.
- Develop a plan for the creation of specific training objectives.
- Manage the design, development and implementation of the customer and current workforce training curriculum and course content at the direction of the manager.
- Develop and maintain training processes to meet company standards.
- Work with Engineering, manufacturers and Technical Support to grow and maintain technical knowledge.
- Establish, maintain, publish and post training schedules and calendars based on internal and external needs.
- Partner with other departments to assess customer and employee technical training needs.
- Travel as needed within North America (US and Canada) to provide training, but also to visit boiler and heat pump installations to investigate issues and help solve in field problems.
- Evaluate and implement non-traditional training methods.
- Develop and implement methods to obtain feedback regularly on training from internal and external customers to ensure training goals are met.
- Ability to organize and prioritize numerous tasks and complete them under time constraints.
- Implements and maintains controls, documentation and procedures related to training.
- Accepts other responsibilities as requested by the Training Manager.
TECHNICAL EXPERTISE :
We are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.
Ariston Group is a global leader in sustainable thermal comfort that offers a unique, extensive range of solutions for hot water, space heating and air treatment, as well as components and burners. Listed on Euronext Milan since November 2021, in 2023 the Group reported almost 3.1-billion-euro revenues, with over 10,000 employees, direct presence in 40 countries in 5 continents, 29 production sites and 29 research and development centers. The Group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling and solar thermal systems. The Group also stands out for its continuous investment in technological innovation, digitalization, and advanced connectivity systems. The Group operates under global strategic brands Ariston, Elco and Wolf, and brands such as Calorex, NTI, HTP, Chaffoteaux, Atag, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and burners business.
Based in New England, the Technical Field Trainer is responsible for the execution of the company’s technical training programs, including activities related to customer and / or employee training for Ariston Group’s products. This position will plan course design and documented materials associated with each course to ensure the training program(s) meets the objectives of both the company and the customer. In addition, he or she will work with the various internal departments to ensure appropriate staffing and scheduling of in-house and external training.
DUTIES & RESPONSIBILITIES :
TECHNICAL EXPERTISE :
We are committed to the principle of equal employment opportunity for all people, by offering a work environment accessible, welcoming and inclusive in compliance with legal obligations.
