What are the responsibilities and job description for the Team Member-Back of House position at Arizona and Ocotillo?

Introduction

Thank you for your interest in joining the team at Chick-fil-A Arizona & Ocotillo! By joining us, you would become part of not only the Phoenix area’s newest Chick-fil-A restaurant, but also an incredible network of team members across the country who have played a role in making the Chick-fil-A experience what it is today. That experience is centered around both food and service that is consistently of the highest quality.

At Chick-fil-A, we strive to Create Raving Fans by delivering “REMARK”able experiences. This begins with a core purpose of striving to have a positive influence on all who come into contact with Chick-fil-A.

There are a number of avenues to Create Raving Fans and deliver “REMARK”able experiences, but it all begins by having Raving Fans behind the counter and in the kitchen.

What We Are Looking For

We are looking for energetic, positive Team Members to join our back (or heart) of house team. Ideal candidates will exhibit the following behaviors :

A positive attitude; someone who sees opportunity and potential in a variety of situations / scenarios.
Someone who is courteous and polite : uses “please, excuse me” and “my pleasure” when interacting with suppliers, third parties, and guests.
A willingness to learn new tasks – a teachable spirit.
A person that can demonstrate taking initiative in any situation, proactively anticipating the needs of guests and other Team Members.
A hard worker that is able to multitask and perform tasks in an efficient and timely manner.

Role Descriptions

We are hiring Team Members who will perform one or more back of house roles, including but not limited to the following :

Preparation : Responsible for the preparation of food and products such as : lettuce, carrots & cabbage mixture, fruit cups, salads, lemonade, tea, milk and egg wash, chicken for salads, and all other products that require advance preparation. This person will can also assist with stocking needs for front and back of the house.

Boards : Responsible for reading monitors and building orders, understanding the business flow and ensuring there is enough food to meet demand, communicating product needs to the breader, producing products within Chick-fil-A quality standards and effective communication with the front of house team.

Breader : Responsible for thawing, rotating, filleting, and breading chicken. Should maintain a clean breading table, sift flower, and ensure coater and milkwash is at the appropriate level.

Machines : Responsible for cooking chicken products, setting all timers when the chicken products are removed from the Henny Penny pressure cookers, responsible for the “quick clean” of each Henny Penny after 5 drops (cooking rounds), and communicates chicken product needs to those at the Boards and the Breader.

Waffle Fry Station : Responsible for cooking, salting and boxing Waffle Potato Fries.

Utilities : Responsible for assisting in breaks for Team Members, ensuring a clean storefront, taking out garbage, retrieving needed items and products from dry storage, coolers or freezers.

Full or part time positions available, and no previous restaurant experience is required.

We look forward to hearing from you!

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