ORDER SERVICE REP- Cabinets

Overview

​​Role and Responsibilities​ 

As a Cabinet Order Processor, you will play a crucial role in ensuring the smooth and efficient processing of cabinet orders. You will work closely with our sales team, production team, and customers to accurately process and coordinate cabinet orders from initial order placement to delivery.

The ideal candidate will be detail-oriented, organized, and able to thrive in a fast-paced environment. 

Key Responsibilities: 

• Values Driven: Follow and enable a culture where Arizona Home and Appliance Core Values come to life. 

• Order Verification: Review incoming cabinet orders for accuracy, ensuring all necessary information is complete and correct. 

• Communication: Collaborate with customers, sales representatives, and production teams to clarify order details, provide order status updates, and resolve any discrepancies or issues. 

• Order Entry: Accurately enter cabinet orders into the company's order processing system, following established procedures and guidelines. 

• Scheduling: Coordinate with Production Scheduler the order production schedules to ensure timely delivery to customers while optimizing production efficiency. 

• Documentation: Maintain accurate and organized records of all order-related communication, transactions, and paperwork. 

• Customer Support: Provide exceptional customer service by addressing customer inquiries, concerns, and requests in a professional and timely manner. 

• Reporting: Generate reports related to order processing, inventory levels, and order status as needed. 

​​Qualifications and Education Requirements​ 

• High school diploma or equivalent; additional education or certification in business or related field is a plus. 

• Previous experience in order processing, customer service, or a similar role is preferred. 

• Proficiency in using order processing software and Microsoft Office Suite. 

• Strong attention to detail and the ability to work with a high degree of accuracy. 

• Excellent communication and interpersonal skills. 

• Problem-solving abilities and the capacity to handle challenging situations with professionalism. 

• Organizational and time management skills to manage multiple tasks simultaneously. 

• Familiarity with cabinet manufacturing and industry-specific terminology is a plus. 

​​Additional Notes​ 

This position is office based, typically sitting at desk -requiring dexterity to be able to utilize phone, computer, and lift manuals, binders. 

This position can require minimal travel accompanying sales team to meet with clients in offices or job sites. 

What we offer

Health and Wellness:

Medical, dental, and vision insurance offerings, along with critical illness, hospital indemnity offerings.

Wellness programs and mental health support.

Financial Benefits:

Competitive salary 

Retirement plans, such as 401(k) with employer match.

Work-Life Balance:

Paid time off (PTO) including vacation, sick leave, and holidays.

Hybrid remote work opportunity after 90 days

Additional Perks:

Employee discounts, commuter benefits, and wellness stipends.

Company-sponsored events and social activities.

These benefits aim to support employees' overall well-being, financial stability, and professional growth.