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Client Onboarding Coordinator

Arizona Autism United
Phoenix, AZ Full Time
POSTED ON 8/19/2024 CLOSED ON 9/18/2024

What are the responsibilities and job description for the Client Onboarding Coordinator position at Arizona Autism United?

Great opportunity for a skilled administrative professional with a caring heart!

Arizona Autism United is a leading nonprofit service organization for children and families affected by autism in and around Maricopa County. We provide a wide range of supports and therapies and are currently expanding locations and programs. As we continue to grow and expand our high-quality services, we need to hire more people who want to make a difference in the lives of families affected by autism. To learn more about why great people choose to work at AZA United, please visit:   https://www.azaunited.org/whyaza.

We are currently looking for a highly skilled, detail-oriented and collaborative administrative professional!  This role works closely with our client families to ensure successful onboarding into our ABA programs and helps support many of our direct care staff working in family homes. This position is part of a team of support specialists that helps to ensure efficient service delivery operations, as well as compliance with funding sources. 

This is a full-time, hybrid position, with a starting pay range of $19 - $24 per hour DOE, plus a competitive benefits package. 

Job duties include:

  • Obtaining authorizations and service plan documents
  • Processing family intake documents
  • Managing service coordination tracking systems
  • Communicating via extensive phone and email communications with staff and client families
  • Data entry and verification into systems and Excel worksheets
  • Manual and electronic filing, clerical support

EXPERIENCE AND QUALIFICATIONS

Although not required, top candidates will have experience with different funding sources (including government programs such as the Division of Developmental Disabilities), and some experience with behavioral health services and programs.

Other qualifications include: 

  • GED required; College degree or equivalent relevant experience preferred
  • Successful experience in a role that required strong organizational skills and a high attention to detail.
  • Proficient typing skills and high competence in Microsoft Excel and other Microsoft Office products (Outlook, Teams, etc.)
  • Very strong communication skills: interpersonal, oral and written
  • Ability to work in a positive and professional manner with a wide variety of people both inside and outside the organization
  • Ability to multi-task and respond quickly and professionally to multiple requests
  • Self-motivated and directed, ability to work independently and collaboratively
  • Must be able to successfully pass a fingerprint clearance check, a tuberculosis screening, and other related hiring requirements
  • Must have reliable transportation and ability to provide proof of car insurance and registration

Benefits:

Join an organization with a great culture and supportive leadership that believes in work/life balance. AZA United is a 2021 & 2023 Arizona Top Workplace winner because we provide a collaborative work environment focused on transparent communication, teamwork and professional growth! In addition you will receive the following benefits: 

  • A competitive salary with guaranteed pay increases every 6 months
  • An excellent comprehensive health benefits package that includes health, dental and vision, employer contributions to your health savings account, company paid Short-Term/Long-Term Disability, and employer-paid basic life insurance
  • Student Loan Forgiveness: As a non-profit organization, your employment (when consistently working at least 30 hours a week) meets requirements under the Public Service Loan Forgiveness program (for student loan forgiveness). For more information you can visit https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
  • A 401K plan with up to 4% match after one year of service
  • Generous paid sick time and PTO, and 12 Paid Holidays
  • Paid Maternity/Paternity Leave

 Autism knows no race, religion, gender, or identity.  We need and value diversity and inclusion in our workforce in order to fully support our families.  AZA welcomes applicants of any race, age, religion, gender, identity, or any other aspect which makes you unique.

For more information about AZA United, please visit our website at www.AZAunited.org or view our profile on www.glassdoor.com. https://azaunited.org/jobs-careers/why-work-for-aza-united

Salary : $19 - $24

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