What are the responsibilities and job description for the Dental Practice Office Manager position at Arizona Biltmore Dentistry?
Position Overview :
We’re looking for an Office Manager to lead our growing team!
Biltmore Dentistry in Phoenix, AZ, is seeking a skilled, compassionate and effective leader to join our team. We are committed to providing comprehensive and patient-centered dental care while embracing a holistic approach to oral health. If you are passionate about delivering exceptional patient care and thrive in a supportive and progressive environment, we invite you to apply for this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities.
Responsibilities :
- Plan and manage dental business operations to ensure excellent patient support services.
- Explain treatment plans to patients
- Ensure that patient appointments, cancellations and last-minute adjustments are handled property
- Respond efficiently to patient and doctor needs and inquires
- Ensure the delivery of quality dental care to patients
- Respond to patient queries and issues and ensure patient satisfaction
- Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards
- Oversee daily office activities and provide direction and guidance to staff as needed
- Organize and present payment schedules with patients
- Manage specialist referral process
- Tran, develop and manage staff to meet performance standards
- Develop promotional programs to attract more patients
- Assist in employee performance evaluation, promotion, termination, and retention activities
- Identify areas of improvements and concerns and implement appropriate corrective actions
- Oversee staff scheduling as to ensure full coverage
- Organize and oversee supply purchases
- Run and analyze management reports
- Maintain patient data according to regulations and company policies
- Ensure that records are stored securely and in compliance with privacy and security regulations
- Adhere to all HIPAA regulations
- Take responsibility for the appearance and functionality of the dental office
- All other duties as assigned
Qualifications :
We are an equal opportunity employer (EOE)
