What are the responsibilities and job description for the Paradise Pool Concierge (Part-Time) - Arizona Biltmore position at Arizona Biltmore?
About Us
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
Location Description:
The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the "Jewel of the Desert" since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration and has over 700 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining).
Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world's most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits here.
Want to learn more about Arizona Biltmore? Hotel WebsiteInstagramFacebook
Overview
As a ParadisePool Concierge, you are responsible for providing exceptional service at every opportunity specifically while selling merchandise and communicating with guests and co-workers. Support the Cabana Club servers with the day-to-day service of food and beverage items at the two (2) pools. In addition, you will assist in maintaining the overall appearance and organization of the pool. This includes, but is not limited to, the following duties:
Qualifications
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
Location Description:
The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the "Jewel of the Desert" since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration and has over 700 rooms, over 200,000 square feet in banquet space, and 8 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining).
Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world's most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits here.
Want to learn more about Arizona Biltmore? Hotel WebsiteInstagramFacebook
Overview
As a ParadisePool Concierge, you are responsible for providing exceptional service at every opportunity specifically while selling merchandise and communicating with guests and co-workers. Support the Cabana Club servers with the day-to-day service of food and beverage items at the two (2) pools. In addition, you will assist in maintaining the overall appearance and organization of the pool. This includes, but is not limited to, the following duties:
- Responsibilities include greeting and checking in guests of the Cabana Club, answering all guest questions and requests in a prompt, courteous and friendly manner, making reservations and selling retail merchandise.
- Set up all cabanas ands concierge desk daily according to the standards set forth in training manual.
- Actively partake in pool/cabana cleanliness and straightening of merchandise at opening and close of business daily.
- Prepare cabana guests lists for the restaurant staff with accurate pricing name and guest rooms if any.
- Answer phones, assist in taking special customer orders, and ring in sale.
- Regularly tour and inspect perimeter areas of the pool area, and straighten furniture and other fixtures while maintaining cleanliness as necessary.
- Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others. Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency.
Qualifications
- Prior customer service / hospitality experience
- Excellent at multitasking
- Skilled at anticipating needs
- Ability to negotiate pricing is a plus
Salary : $150
