Medical Office Supervisor (Site Coordinator) South Tucson

Medical Office Supervisor (Site Coordinator)

Arizona Community Physicians (ACP) has a great opportunity for an experienced supervisor for our out-patient medical office which provides care to both primary care and pediatric patients, located in southern Tucson near I-19 and Valencia. This position has an important role with primary responsibilities managing a variety of employees, and administrative and operational activities of the medical office. Leadership skills will be further used to resolve concerns about service delivery, patient, and provider needs.

Responsibilities include but are not limited to:

· Managing staff - providing direction and general supervision including hiring and training new staff, mentoring, evaluating performance, addressing performance or team concerns, delegating work assignments effectively.

· Coordinating and facilitating business and financial practices (payroll, petty cash, invoice reconciliation, cash management), ensuring safety and OSHA / CLIA compliance, ensuring medical records are managed to meet requirements and patient confidentiality is upheld through patient services and records management.

· Tasks may also include coding and charge entry, information systems support, facility management, purchasing and inventory management, and ensuring staff practices adhere to ACP policy and procedure.

Skills/ Requirements

Prior supervisory experience of employees, preferably in primary care practice.

· Minimum education: High diploma (or GED equivalent)

· A Medical Assistant certificate would be helpful but is not required

· At least three years’ experience in one of the following areas, preferably within primary care – clinic / physician practice operations, patient accounting / billing, insurance claims processing, or other areas relating to physician practice operations

· Ability to use good judgment in managing practice needs including elevating concerns and coordinating with ACP support services

· Ability to work with diverse employees and patient populations

· Proficient use of Microsoft Office and experience with Electronic Health Records (EHR) systems, preferably EPIC

· Skill in evaluating office workflows, individual performance and recommending improvements

· Ability to respond to sensitive and/or confidential inquiries or complaints from employees, patients, or other business relationships

· Effective written and verbal communication skills including professionalism and courtesy

· Ability to effectively present information to providers, management, employees, patients, and other business relationships

· Ability to multi-task as needed

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person