What are the responsibilities and job description for the ASSISTANT CASE MANAGER-CASE AIDE position at Arizona Department of Child Safety?
ASSISTANT CASE MANAGER (“CASE AIDE”)
JOB LOCATION :
Offices are located in Avondale, Glendale, Peoria, and Phoenix
POSTING DETAILS : Salary : 17.3483
Grade : 14
WHO ARE WE?
At the Arizona Department of Child Safety (“DCS”), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us every day.
Becoming a Case Aide at DCS can be a life-changing event! If you have a passion to work with children and families, DCS is the place for you.
Together we can make a difference through service!
Candidates who are successfully employed as Case Aide for five (4) years will be eligible to apply for a promotional opportunity to a DCS Specialist Trainee Position ($21.7068 hourly).
WHAT DOES A CASE AIDE DO?
A DCS Case Aide works in the field, in collaboration with the case management team, and provides a variety of services to families and children in various social service programs. A day in the life of a DCS Case Aide can look like :
- Supervising visitation meetings among clients (parents and children)
- Assisting DCS Case Managers with filing, disclosers, packets, case notes, etc.
- Entering case notes into the computer-based Case Management System
- Driving on state business to transport children to appointments, etc.
- Assisting clients with application processes as needed
- Participating in a variety of meetings and / or client hearings, as requested
Alternative work hours may be required, including overtime, weekends and holidays.
WHAT KNOWLEDGE, SKILLS & ABILITIES ARE HELPFUL (KSAs)?
Knowledge of :
Computers and software (Microsoft Office Suite), mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).
Skill in :
Establishing and maintaining interpersonal relationships; general clerical functions such as, data entry and filling; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multi-tasking; and observation.
Ability to :
Gain knowledge on information regarding human and social services; understand and adhere to related State, Federal and local laws, as well as, DCS policies and procedures; comply with casework principles and practices; comprehend and follow moderately complex written and oral instructions; organize data in a logical and coherent manner; prepare written reports accurately in a prescribed format; actively listen and provide supportive attention to clients; acquire and renew CPR Certification.
WHAT IS REQUIRED TO BE A CASE AIDE?
THE STATE OF ARIZONA HAS EXCELLENT B ENEFITS AND PERKS! WE OFFER :
Bi-Lingual Stipend
DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.
If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work at DCS!
Salary : $500
