What are the responsibilities and job description for the Assistant Case Manager position at Arizona Department of Child Safety?
We are hiring Case Aides throughout the state of Arizona. Assist our social work team in providing supervision for family visits, transportation to appointments and community resources to help strengthen family relationships.
Job Duties:
-Supervises visitation meetings among clients (natural parents and children) to ensure compliance
- Assists DCS Case Managers with filing, disclosers, packets, case notes, etc.
- Enters case notes into Children’s Information Library and Data Source (CHILDS) system
- Drives on state business
- Assists clients with application processes as needed
- Provides other clerical support
- Transports children to scheduled appointments
- Participates in a variety of meetings and/or client hearings, as requested
- Performs other duties appropriate to the assignment
Knowledge, Skills and Abilities:
Knowledge of:
- Personal computers; Microsoft Office Suite
- Verbal and written communication
Skill in:
- Establishing and maintaining interpersonal relationships
- General clerical functions such as, data entry and filling
- Eliciting and gathering information
- De-escalating situations
- Modeling professional behavior with clients
- Time management and multi-tasking
- Addressing hostile situations (e.g. terminating visits if harmful to clients)
- Written, interpersonal, and observation skills
Ability to:
- Plan work routines and implement work assignments
- Identify resources available in the community
- Learn information on human and social services; welfare services
- Learn critical State, Federal and local laws concerning placement, custody and treatment of children
- Gain understanding of the effects and problems of foster care; social intellectual and behavioral problems of developmentally disabled children
- Adhere to general policies, procedures and practices of court foster care review board with regards to cases involving custody and placement of children
- Learn how to identify developmental and behavioral problems of children
- Comply with casework principles and practices
- Gain understanding of cultural environment and community influences on behavioral and development of individuals
- Interpret and apply eligibility criteria
- Learn and adhere to DCS policies and regulations applicable to assigned programs
- Comprehend and follow moderately complex written and oral instructions
- Organize data in a logical and coherent manner
- Prepare written reports accurately in a prescribed format
- Actively listen and provide supportive attention to clients
**PREFERRED QUALIFICATION(S)**
- High school diploma or GED
- Some college experience with credit hours in child development, rehabilitation, social services, counseling, psychology, sociology or related field from accredited college or university OR
- One (1) year experience working in a child welfare environment, indirectly or directly with clients (children/families)
- Experience working with children in a controlled environment (i.e., nanny, daycare, teacher’s aide)
Job Type: Full-time
Pay: $17.34 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $17
