What are the responsibilities and job description for the BUSINESS ANALYST position at Arizona Department of Economic Security?
DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision : A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
BUSINESS ANALYST
Job Location : Division of Developmental Disabilities (DDD)
1789 West Jefferson Street, Phoenix, Arizona 85007 Posting Details : Salary : $70,000.00 - $80,000.00
Grade : 24
Closing Date : January 24, 2025 Job Summary :
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES' video. Come Join the DES Team!
The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Business Analyst. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services empower individuals with developmental disabilities to lead self-directed, healthy, and meaningful lives.
Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or a close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties :
Essential Duties and Responsibilities include but are not limited to :
- Work with business owners and cross functional teams to review, prioritize and address platform defects; ensure that enhancements meet business and functional requirements and expected business benefits as well as ensure scheduled changes are communicated with end users including reviewing and monitoring updates to user education materials. Develop and execute system test plans and test cases in collaboration with MIS.
- Develop a strategic roadmap for each platform, collaborate with cross functional teams to develop plans to implement platform strategies. Monitor progress of platform strategic initiatives as well as identified enhancements and updates to platforms. Participate in leadership meetings and activities and provide best practices and recommendations to leadership regarding the platforms.
- Interface with MIS regarding Data Transmission between DDD and AHCCCS including strategies to reduce errors. Participate in discussions / communications when planned and unplanned system outages occur. Provide written communication and guidance to teams affected by changes or outages with the systems. Maintains system standards by applying project management methods, tools, and processes.
Knowledge, Skills & Abilities (KSAs) :
Knowledge in :
Skills in :
Ability to :
Selective Preference(s) :
The ideal candidate for this position will have :
Pre-Employment Requirements :
Benefits :
The Arizona Department of Economic Security offers a comprehensive benefits package to include :
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work / life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.
Retirement :
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us :
For questions about this career opportunity, please contact Wendy Browning at wbrowning@azdes.gov.
The State of Arizona is an Equal Opportunity / Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting wbrowning@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
Salary : $70,000 - $80,000
