What are the responsibilities and job description for the CASE AIDE position at Arizona Department of Economic Security?
DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision : A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
CASE AIDE
Job Location : Division of Developmental Disabilities
Specialty District
605 South 7th Street, Globe, Arizona 85501 Posting Details : Salary : $37,000-$39,000
Grade : 12
Closing Date : February 26, 2025 Job Summary :
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES' video. Come join the DES Team!
The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Case Aide in the Specialty District. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.
Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.
Job Duties :
Essential Duties and Responsibilities include but are not limited to :
- Sets-up and maintains all appropriate documentation in member records and secondary history files. Tracks closed and archived records.
- Serves as the in-day person in a unit and / or office. Answers office telephones and phone calls for Support Coordinators who are out of the office. Takes accurate messages and / or routes to appropriate staff. Responds to routine questions for information from families and providers.
- Assists members / families by providing transportation to various appointments and meetings; picks up medications, bus passes, food boxes, etc.; completes forms, conducts research of community resources, and completes applications for services and reports; pays bills; refers families to community resources; writes progress notes accordingly in member files.
- Maintains office supplies, copy machines, postage meter, State vehicle repair maintenance log, etc. Completes vehicle reports. Opens, reviews, sorts, and distributes office mail to appropriate Unit staff, ensuring that critical documents (e.g., prescriptions, requests for services) are prioritized for a timely response by the Support Coordinator / Division. Copies documents as requested.
- Drives a state vehicle to conduct residential and day program visits at the direction of Support Coordinators / Supervisors for the purpose of observing the location for potential health and safety issues, prepares progress notes on visits, and provides information to requested party.
- Prepares a wide variety of member documents (e.g., service authorizations, correspondence, memos, forms, and legal documents) for signature of designated authority for work unit and / or office. Responds to requests from various sources to update the prepared information.
- Collects necessary information for and prepares eligibility and member re-determination packets. Tracks eligibility decisions. Inputs member information into member information database (FOCUS) as well as in the Risk Incident Reporting (RIMS) system. Logs and monitors client trust funds of expenditures and deposits. Monitors member billing records.
Knowledge, Skills & Abilities (KSAs) :
Knowledge in :
Skills In :
Ability to :
Selective Preference(s) :
The ideal candidate for this position will have :
Pre-Employment Requirements :
Benefits :
The Arizona Department of Economic Security offers a comprehensive benefits package to include :
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement :
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us :
For questions about this career opportunity, please contact Kari Nagler at (480) 536-2513 or knagler@azdes.gov.
The State of Arizona is an Equal Opportunity / Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 536-2513 or knagler@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
Salary : $37,000 - $39,000
