What are the responsibilities and job description for the CHILD SUPPORT SERVICES UNIT SUPERVISOR position at Arizona Department of Economic Security?
DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision : A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
CHILD SUPPORT SERVICES UNIT SUPERVISOR
Job Location : Division of Child Support Services (DCSS)
Location is Based on Closet Client-Facing Office to Successful Candidate's Arizona Residence Posting Details : Salary : $50,000 - $54,863.95
Grade : 20
Closing Date : February 22, 2025 Job Summary :
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES' video. Come Join the DES Team!
The DES, Division of Child Support Services (DCSS) is seeking an experienced and highly motivated individual to join our team as a Child Support Services Unit Supervisor. This position is responsible for supervising a Child Support Services unit and working directly with clients and staff to establish paternity, establish orders for child and medical support, enforce administrative and judicial orders to collect child support monies and distribute to appropriate parties.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties :
Essential Duties and Responsibilities include but are not limited to :
- Schedule and set workload priorities.
- Coach and mentor staff.
- Conduct timely performance evaluations and discipline of personnel within the assigned unit.
- Evaluate quality and timeliness of work product.
- Implement procedural changes and monitor efficiency.
- Ensure accuracy and timeliness of case-related activities.
Knowledge, Skills & Abilities (KSAs) :
Knowledge in :
enforcement activities.
Skills in :
Ability to :
Selective Preference(s) :
The ideal candidate for this position will have :
Pre-Employment Requirements :
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply : Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits :
The Arizona Department of Economic Security offers a comprehensive benefits package to include :
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work / life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement :
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us :
For questions about this career opportunity, please contact Davianna Harper at 480-953-0018 or Dharper@azdes.gov. The State of Arizona is an Equal Opportunity / Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602)542-8900. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
Salary : $50,000 - $54,864
