What are the responsibilities and job description for the COMPLEX CARE NURSE position at Arizona Department of Economic Security?
DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision : A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
COMPLEX CARE NURSE
Job Location : Address : Division of Developmental Disabilities (DDD)
4000 North Central Avenue, Phoenix, Arizona 85012 Posting Details : Salary : $69,951- $81,422.25
Grade : 22
Closing Date : February 6, 2025 Job Summary :
Would you like to be part of an amazing team that makes Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES' video. Come join the DES Team!
The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Complex Care Nurse. This position is responsible for understanding the physical health care needs and coordinating care for members with intellectual / developmental disabilities (I / DD) who also may be pregnant or have behavioral, CRS conditions, and other complex or special health care needs. This position performs care management for Tribal Health Members with developmental disabilities. This position performs care management for members who are pregnant or who have chronic disease and developmental disabilities.
Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.
Job Duties :
Essential Duties and Responsibilities include but not limited to :
- Coordinates and monitors physical health and behavioral health services for members with complex care needs. Responsibilities include but not limited to vendor calls for long-term care services, CRS referrals, specialized transportation, specialty care, arranging for medical equipment, and coordinating skilled nursing or home health services. Emergency department and hospital discharge planning for members with I / DD.
- Conducts visits with members / families by phone / in-person to develop relationships and become familiar with family dynamics / needs / supports and make appropriate referrals to community agencies. Participates in multidisciplinary planning meetings to determine and identify appropriate services for members per policies and guidelines established by DDD's contract with AHCCCS.
- Conducts comprehensive assessments of members' physical, behavioral, & long-term care needs and develops comprehensive care plans for prevention, and outcome improvement, to decrease risk status, & increase self-care. Evaluates Social Determinants of Health such as social & economic factors, natural & built environments & policies & programs. Ensures culturally competent plans, especially for Tribal Health Plan members.
- Works with pregnant members and those with chronic disease to identify actual and potential problems and prioritize / synthesize care needs and develop treatment plans. Plans of care include education, information, direction and support related to the care and goals of members and families (Person-Centered Care).
- Referral to resources including but not limited to collaborating with w / referral partners to coordinate DMEs that are in need of nursing services from QV's & other community resources. Inform members / families of available community resources. Facilitates meetings & program visits to enable members / families to choose appropriate providers. Completes authorizations for selected providers.
- Conducts phone and on-site visits with schools and service providers to ensure plans are appropriately implemented. Provides oversight relating to services the member receives and reports quality of care concerns promptly per DDD's policies and procedures.
- Writes comprehensive progress notes and maintains case records, electronically. Prepares a variety of reports and completes special projects. Provides assistance and support to members / families in crisis. Attends meetings with members / families, service providers and others as required. Identifies and resolves problems.
Knowledge, Skills & Abilities (KSAs) :
Knowledge in :
Skills in :
Ability to :
Selective Preference(s) :
The ideal candidate for this position will have :
Pre-Employment Requirements :
Benefits :
The Arizona Department of Economic Security offers a comprehensive benefits package to include :
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.
Retirement :
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us :
For questions about this career opportunity, please contact Laura Kaspar at (602)390-5549 or lkaspar@azdes.gov.
The State of Arizona is an Equal Opportunity / Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (602)390-5549 or lkaspar@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
Salary : $69,951 - $81,422