What are the responsibilities and job description for the SECURITY OPERATIONS ADMINISTRATOR position at Arizona Department of Economic Security?

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision : A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

SECURITY OPERATIONS ADMINISTRATOR

Job Location : Office of Inspector General (OIG)

1717 West Jefferson Street, Phoenix, Arizona 85007

www.azdes.gov Posting Details : Salary : $80,000 - $88,000

Grade : 24

Closing Date : January 13, 2025 Job Summary :

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES' video. Come Join the DES Team!

The Department of Economic Security, Office of Inspector General (OIG) is seeking an experienced and highly motivated individual to join our team as a Security Operations Administrator. The Security Operations Administrator assists in the development, revision, enhancement, and implementation of guidelines, protocols, policies and procedures associated with model programs and best practices related to Internal security of DES locations. Recommends and participates in the selection, placement, training, development, and performance management of Security Unit personnel. Conducts special studies as assigned by Department Leadership. Coordinates partnerships between the Unit and external agencies. Receives and evaluates allegations of compromised security that Impacts DES employees and clients and conducts comprehensive evaluations to determine the level of security required.

This position may offer the ability to work remotely within Arizona based upon the department's needs and continual meeting of expected performance measures.

The state of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties :

Essential Responsibilities include but are not limited to :

Oversees the development, revision, enhancement, and implementation of guidelines, protocols, policies and procedures associated with model programs and best practices related to internal security of DES locations. Conducts special studies as assigned by Department Leadership. Coordinates partnerships between the Unit and external agencies.
Assists In coordination statewide staffing by prioritizing collection of data, conducting interviews, organizing resources, making recommendations, and ensuring quality control and timely placement of Security Unit Staff. Receives and evaluates allegations of compromised security that impacts DES employees and clients and conducts comprehensive evaluations to determine the level of security required.
Participates In Inter-agency alliances, work groups, and committees to build external partnerships and combine knowledge and resources. Recommends and participates in the selection, placement, training, development, and performance management of Security Unit personnel.
Produces high quality written reports, presenting complex technical matters clearly and concisely.

Knowledge, Skills & Abilities (KSAs) :

Knowledge of :

Applicable Federal, State, and local statutes, Administrative Code, and DES Policy and Procedures.

Operations, services and activities of DES Programs.

Interview techniques and procedures.

Law enforcement theory, principles, and practices and their application to a wide variety of services and programs.

Principles and laws related to crime prevention, security issues, records management.

Elements of security and risk management.

Principles and practices of supervision and training.

Microsoft Office applications.

Skill in :

Directing work and holding staff accountable for successful outcomes.

Maintaining composure and working effectively under stressful conditions.

Effectively supervising, leading and delegating tasks and authority.

Mentoring and coaching.

Creatively accessing information.

Mobilizing security staff.

Preparing clear, concise, and accurate oral and written reports.

Ability to :

Interpret and apply Federal, State, and local laws, rules, codes, ordinances, and regulations.

Monitor and direct the work of others.

Make sound, independent decisions based on available data and adopt appropriate courses of action.

Communicate effectively and accurately, both orally and in writing.

Prioritize tasks to meet deadlines.

Perform detailed work with a high degree of accuracy.

Review, evaluate and make improvements in the deployment of personnel and equipment.

Select, supervise, train and evaluate staff.

Prepare and deliver presentations for State and Department Leadership, work groups, and community groups.

Accurately, succinctly, and courteously respond to inquiries from State or Department Leadership.

Participate in the development administration of Department goals, objectives, and procedures.

Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.

Research, analyze and evaluate new methods and techniques related to the functions of the Unit.

Establish and maintain effective working relationships with those contacted in the course of work.

Selective Preference(s) :

The ideal candidate for this position will have :

Minimum 3 years management experience; Law enforcement management experience with investigative background; Bachelor degree; Specialized training from FBI National Academy, Southern Police Institute, or Police Executive Research Forum.

Pre-Employment Requirements :

Each employee of the department who may have contact with children or vulnerable adults shall apply for and show proof of receipt of a valid fingerprint clearance card issued pursuant to § 41-1758.07 or provide to the department documentation of the person's application for a fingerprint clearance card.

Must obtain ACJIS Terminal Operator Certification within 30 days of hire and maintain certification throughout the course of this assignment with the unit.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions.

If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

Benefits :

The Arizona Department of Economic Security offers a comprehensive benefits package to include :

Affordable medical, dental, life, and short-term disability insurance plans

Participation in the Arizona State Retirement System (ASRS) and long-term disability plans

10 paid holidays per year

Vacation time accrued at 4.00 hours bi-weekly for the first 3 years

Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster / adopted child (pilot program).

Sick time accrued at 3.70 hours bi-weekly

Deferred compensation plan

Wellness plans

Tuition Reimbursement

Stipend Opportunities

Infant at Work Program

Rideshare and Public Transit Subsidy

Career Advancement & Employee Development Opportunities

Flexible schedules to create a work / life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work / life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

Retirement :

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us :

For questions about this career opportunity, please contact Benson Walker at (480)318-4150 or email Bensonwalker@azdes.gov.

The State of Arizona is an Equal Opportunity / Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (480) 318-4150. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Salary : $80,000 - $88,000

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