Business Continuity Coordinator

Job Summary Overview

The position is responsible for developing policy and procedures documentation by reading/analyzing regulatory documents, business requirement documents, interviewing subject matter experts and completing task analyses.

Essential Job Functions

• Participates in the development, documentation, maintenance, and exercising (testing) of disaster recovery and business continuity plans for each critical functional area of the organization.
• Participates in risk assessments and business impact assessments to analyze the impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements and assess risks to business operations.
• Writes reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusion, and recommendations.
• Maintains and updates IT applications and network systems diagrams with a focus on critical information needed at time of disaster or business disruption.
• Assists in the coordination of recovery and business resumption of operations during an actual disaster, disruption event, or emergency.
• Maintains and administers the company emergency notification system; conducts regular testing to validate the effectiveness of the system.
• Maintains and administers the company business continuity software.
• Attends professional meetings and participate in training or other educational classes to keep current on new developments and technologies and expand professional knowledge related to disaster recovery and business continuity.
• Performs other job-related duties as assigned.

Requirements

Position Required Qualifications

Minimum Education and Experience

Associate’s degree (A.A.) or any equivalent two-year college or five (5) years technical, policy and procedure writing experience required.

Knowledge, Skills, and Abilities

Excellent written and verbal English language skills. Ability to communicate verbally both in person and on the telephone. Ability to write business correspondence, reports, proposals, and procedure manuals. Experience working in business continuity, preferably within the financial services sector. Experience in working with IT teams to develop, maintain and test IT disaster recovery and failover/failback processes.

Licenses, Training, and Certifications Required

None.

Preferred Qualifications

• Certification in Business Continuity (ABCP or similar) desirable.

Hybrid Work Environment and Physical Demands

• Regularly required to sit; use hands to finger keys accurately when using calculator machines or computer keyboards; reach with hands and arms.
• Occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually moderate.
• Must be able to travel independently to department and branch locations.

NOTE: The job description is intended to be generic in nature. It is not an exhaustive list of all duties and responsibilities. Requirements listed in the above qualifications and physical requirements are representative of the knowledge, skill, abilities, physical demands, or work environment required or encountered that must be met by an employee to successfully perform each duty and each function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Employees who work from home must have business operational internet to complete work tasks and communicate via video call or chat messaging systems in a dedicated workspace.