What are the responsibilities and job description for the Personal Banker II - Chandler Pecos Branch position at Arizona Financial Credit Union?
Overall Accountability:
- Open new accounts with an emphasis on activating services that are in the member’s best interest/help them achieve their financial success
- Process specialty account opening requests, such as trust accounts
- Maintain in-depth knowledge of all non-equity loan options, including but not limited to: personal, share secured, auto, boat and recreational vehicles.
- Successfully pass the Credit Consultation Certification within three months
- Process and fund loan applications
- Have effective conversations with members about additional loan protection products
- Educate members on money management behaviors (managing credit, budgeting, etc.) and practices to help reduce their financial stress and to assist them in reaching their financial goals
- Provide notary services
- Complete service calls and/or other outbound call efforts. (Calls will periodically be evaluated and recorded)
- Complete audits as assigned
- Includes Teller requirements
- May include Sr. Teller requirements
In compliance with the federal Secure and Fair Enforcement for Mortgage Licensing (S.A.F.E.) Act of 2008, Arizona Financial employees acting as Mortgage Loan Originators (MLO) must be registered with the Nationwide Mortgage Licensing System and Registry (NMLS or Registry) and obtain a unique identifier (NMLS Number).
Prior to performing MLO duties, the registration process requires a MLO applicant to:
1. Electronically submit to the Registry personal and employment information as well as authorize and attest to the accuracy of the information submitted;
2. Submit fingerprints to the NMLS for an FBI criminal background check; and
3. Receive clearance from Arizona Financial based on the FBI background check results.
Applicants with certain criminal convictions, including but not limited to crimes involving dishonesty or fraud, or crimes involving financial services or a financial services related business, will not qualify for the MLO designation.
After successful registration, clearance by Employee Services and having an assigned NMLS number, employees may perform MLO functions which include:
- Taking a residential mortgage loan application; and
- Offering or discussing the terms of a residential mortgage loan.
To maintain MLO registration and the ability to perform these functions, a MLO must:
1. Renew registration on an annual basis during the annual renewal period (November 1 through December 31; and
2. Update any changes to his/her registration information.
The MLO’s registration and employment status will be available to the public from the Registry.
A registered MLO will provide his or her unique identifier/NMLS Number:
- Upon request;
- Before acting as a MLO; and
- Through the initial written communication with a member/residential mortgage loan applicant.
MLOs routinely handle confidential member information and have strict requirements for maintaining the confidentiality and non-disclosure of that information.
Required Qualifications
High school diploma or general education degree (GED); and one (1) year experience in a financial institution, or six (6) months experience with Arizona Financial. Must register as an MLO. Knowledge of PC software applications in Windows and Word. Ability to type 45 words per minute. Ability to read, write, speak and use proper grammar in English. Ability to read interpret and analyze written instructions, correspondence and procedure manuals. Ability to write simple business correspondence. Ability to communicate verbally both in person and on the telephone. Ability to speak effectively to members regarding sensitive inquiries or complaints. Ability to speak effectively presenting information to groups of members. Ability to apply commonsense understanding when dealing with problems involving variables in standardized situations. Ability to calculate rates, ratios and percentages.
Job Type: Full-time
Pay: $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Personal Banker: 2 years (Required)
Work Location: In person
Salary : $25