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Oasis Server

Arizona Grand Resort & Spa
Phoenix, AZ Full Time
POSTED ON 3/29/2025
AVAILABLE BEFORE 4/28/2025
  • This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee could affect the safety or health of the employee performing the task or others.
  • Essential Functions :

    • Check and maintain proper set-up and cleanliness of service station before, during, and after shift
    • Greets guests in a friendly and courteous manner and explains all specials and / or promotion.
    • Record the guests orders, up-selling when applicable
    • Requires memorization of entire available drink selection menu
    • Inputs orders into point of sale system to inform bartender and / or kitchen an order was placed.
    • Retrieve order from the kitchen, confirm accuracy, and deliver food / beverages to guest with appropriate condiments.
    • Abide by all state, federal, and resort liquor regulations.
    • Replenishes beverages as requested, frequently checking back with guest to inquire about satisfaction
    • Presents the guest with the check promptly, thanking them and inviting them to return.
    • Other supportive functions as determined by Oasis management or the General Manager.
    • Qualifications :

      Education : High School Diploma or equivalent preferred

      Experience : 2 years high-volume serving experience preferred

      Certificates or Licenses : Maricopa County Food Service Worker card / certification and Arizona Title IV Alcohol certification

      Knowledge, Skills, and Abilities :

    • Knowledge of basic food and beverage preparations, including service of alcoholic beverages
    • Knowledge of service ware and menu items
    • Ability to remember, recite and promote a variety of menu items
    • Ability to transport large trays of drinks, weighing up to 30 lbs.
    • Ability to operate a Micros touch screen and follow point of sale procedures to pre-check an order and close out a check
    • Ability to work outside in all weather conditions
    • Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards
    • Personal Characteristics :

    • Behaves ethically
    • Communicates effectively : Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language to communicate with other employees and guests
    • Professional Appearance : Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)

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